Johnson Controls is seeking a Customer Experience Program Manager in Switzerland to drive customer experience improvements enterprise-wide. This role involves managing CX measurement programs and collaborating with regional teams and vendors.
The ideal candidate should have at least 5 years of experience in customer or market research, strong analytical skills, and proficiency in Microsoft Excel. Familiarity with tools like Qualtrics is preferred.
The position requires minimal travel and offers an opportunity to make a significant impact on customer satisfaction.
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