We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience.
As a Customer Support Engineer you will be responsible for providing technical support, definition and implementation of engine work scopes in agreement with the customer.
Responsibilities
* Support actively by identifying, participating, or leading in problem solving activities or initiatives
* Prepare and define engine work scopes for engine shop visits regarding customer requirements, SR Technics technical standard and contractual obligations
* Optimize the workscope in regard of performance, reliability, shop visit costs and turnaround time
* Be technical customer support for these engines during the shop visit
* Define and improve the technical standard and maintenance concept of the PW1100G-JM mainly and LEAP Part 145 and all quality and commercial aspects
* Support commercial Product Management regarding contractual issues as removal plan and workscoping incl. LLP (Life Limited Parts) management
* Execute and participate at technical customer coordination meetings
Qualifications
* ETH, BSc, FH or HF qualification
* Aviation Engine MRO industry experience
* Knowledge of English (level B2) and German language (level B2) is preferred
Benefits
We offer an attractive position in a global and dynamic company. Through competitive employment conditions, you will have the opportunity to develop both professionally and personally.
Please note that due to Swiss immigration regulations, we currently only consider applicants holding an EU passport, Swiss passport or a Swiss working permit.
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