Calling all Swiss for incredible job opportunities in the Kingdom of Saudi Arabia
Key purpose:
To lead and provide a professional and personalized service experience and fulfil all guests requirements from their arrival to departure.
The F&B Team Leader is responsible for servicing the guests to the highest of standards.
The Team Leader will oversee any tasks related to the F&B service including mise-en-place, table set ups, service, and all other tasks required to ensure the guests total satisfaction from their arrival to departure.
Duties and responsibilities:
Achieve total Guest satisfaction and organizational profitability through effective utilization of all resources
Updating the owner preference, likes and dislikes, reporting directly to the F&B Manager and Supervisors.
Follows all the owner needs until they are completed to the total satisfaction, with each food course and/or beverages.
Service of food and beverages: arrange table setting, service of welcome drinks at any time the owner is welcomed in the residence.
Acquire indepth knowledge of food and beverage menu
Performs all owner duties with the sense of priority and dedication, serving in a calm, discrete and courteous manner, respecting timing standards.
Ensure a clean dining area, reception rooms, maintaining cleanliness of work.
Takes notes of all the information, updates and instruction and giving proper handover to your Supervisor before signing off from the shift
Maintain effective communication with all Food & Beverage related departments, ensuring the guests requests and preferences are anticipated and handled effectively as well as ensuring that the F&B team on duty are fully conversant with the days operations and responsibilities and tasks.
Ensure that impeccable grooming standards are maintained by the team, whilst personally presenting a professional image
Qualifications, skills and experience:
3 years Diploma Hotel school
Bachelors Degree in hotel Management specialized in F&B Service preferred but not essential.
Proficiency in working with MS office word, excel, outlook.
Minimum 5 years experience at a similar level at a 5 star or full-service hotel.
Minimum 5 years experience in F&B Service: high standard Restaurant or Room Service 5-star Hotel.
A Team player with a positive attitude, immaculate regards to personal appearance and hygiene.
Experience and focused on client faced service side of role
Knowledge and experience with high-end porcelain and silverware, ability to care and look after items to highest standards.
Able to provide a discreet and smooth service for the principal and his Guest at any time, making each experience an unforgettable one
Flexible and able to adapt to the fast and ever changing request of the principal. No day is ever the same.
Discretion is paramount at all times. Confident serving VVIP guest to the highest standard at all times.
Able to provide and participate in staff training for the wider team and confident in taking the lead.
Knowledge and interest in world -wide cuisine. Confident answering question from guest and service team.
Ability to speak English Fluently
Experience in the high-end restaurant industry, Michelin star exposure.
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