HOTELIS is the only company specializing in recruitment for the hospitality and catering professions for permanent and temporary positions. HOTELIS is the preferred partner of numerous superior hotels, restaurants, catering services (events, stadiums, and exhibition centers), and collective catering operators.Cluster ManagerCompany DescriptionHotelis supports talent in the hospitality, catering, and events sectors in Switzerland by offering opportunities aligned with their skills and experience. Thanks to a human, demanding approach and high-performance digital tools, we value every career path and facilitate placements within dynamic, committed, and professional teams. We are currently mandated by our client, a high-standing hotel located in the Zermatt region in Valais, for the recruitment of a dynamic and committed professional who will occupy the position of:Cluster ManagerJob Description- Manage all operations and guarantee fast and reliable service- Ensure an impeccable guest experience, from booking to arrival- Optimize occupancy rates and revenue in connection with Revenue Management- Coordinate effectively with the various departments and management- Supervise, motivate, and develop the teamProfile Sought- Excellent organizational and multi-site management skills- Very good communication skills and a sharp eye for detail and service quality- Strong customer focus and a sense of high-end service- Confirmed experience in team management in a luxury environment- Integrity and respect for confidentiality- Degree in hospitality or equivalent (a plus: experience in luxury hotels)- Fluent French and English essential, German is an asset (other European languages appreciated)We Offer- The opportunity to join a prestigious hotel group in an exceptional alpine setting for a key role with a direct impact on performance and guest experience- A position linked to real prospects for evolution and development- You will benefit from advantages including personal accommodation in Zermatt or Täsch, preferential rates within the establishments (also for your loved ones), access to sports facilities and a swimming pool, a wellness program, as well as discounts on ski passesDo you recognize yourself in this profile? We look forward to receiving your application, which will be treated with the utmost confidentiality.To facilitate reading, this job offer is written in the masculine form, but is of course addressed to any person corresponding to the profile sought, without distinction of gender. jid83e9ab7aen jit0418aen jpiy26aen