Technical payment consultant

About the Role
We are seeking an experienced Technical Payment Consultant to join our team in Switzerland. This client-facing role involves working with both existing and new clients, requiring strong technical expertise, payment systems knowledge, and excellent problem-solving skills. You will play a key role in implementing solutions, managing technical configurations, and ensuring smooth operations for our clients.
Key Responsibilities

Implement and configure FINASTRA software solutions for clients.
Manage multiple technical payment service and support requests in a timely manner.
Define and implement client application configurations to provision environments.
Lead technical investigations of reported issues and provide resolutions or detailed analysis.
Collaborate with stakeholders (clients, suppliers, engineers, application managers) in German and English.
Enforce corporate standards to minimize operational risks and report progress regularly.
Document and hand over technical implementations to the support team post go-live.
Record and resolve internal defects and product-related issues with development teams.

Required Skills & Expertise

Strong problem-solving skills and technical background.
Excellent communication and interpersonal skills.
Good knowledge of Linux and scripting.
Working knowledge of client-server architectures and web applications.
Working knowledge of databases and SQL.
Working knowledge of (S)FTP, (WebSphere) MQ integration, REST API.
Working knowledge of system and network setup and technical architectures.
Experience with payment and AML screening flows, SWIFT services, and ISO 20022 standards.
Bachelor’s degree in Economics, Finance, Computer Science, or equivalent experience.
Demonstrated experience in the financial industry (banks, insurance, or financial institutions).