PbPosition Responsibilities /b /pliDesign, build, and maintain enterprise batch schedules using Broadcom CA Workload Automation dSeries (ESP) /liliOperate and support batch workflows across development, testing, and production environments /liliAutomate manual or repetitive processes using Microsoft Power Platform (Power Automate, Power Apps, Power BI) /liliEnsure smooth deployment and support transitions throughout release cycles /liliDevelop, document, and maintain scheduling standards, controls, and best practices /liliCollaborate with geographically and culturally diverse application, infrastructure, and operations teams /liliSuccessfully supporting and enhancing production batch workflows with minimal incidents /liliEstablishing trust as a reliable automation partner for application and platform teams /liliIdentifying and delivering meaningful automation improvements that reduce manual effort /liliContributing to improved standards, documentation, and operational consistency /lipbRequired Qualifications /b /pliExperience with Broadcom CA Workload Automation dSeries (ESP) or equivalent enterprise scheduling tools (e.g., Control‑M) /liliBackground in batch scheduling, application support, production operations, or technical operations roles /liliStrong analytical, organization, and problem‑solving skills /liliStrong written and verbal communication skills /lipbPreferred / Additional Skills /b /pliExperience using Microsoft Power Platform (Power Automate, Power Apps, Power BI) /liliBasic scripting experience (e.g., JavaScript) /liliSQL query development and data analysis /liliSFTP and secure file‑transfer processes /liliGeneral understanding of server and network concepts /liliFamiliarity with ITIL, SDLC, and compliance‑controlled environments /lipbWhen you join our team: /b /pliWe’ll empower you to learn and grow the career you want. /liliWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. /liliAs part of our global team, we’ll support you in shaping the future you want to see. /lipbAbout Manulife and John Hancock /b /ppManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit. /ppbManulife is an Equal Opportunity Employer /b /ppAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. /ppIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact. /ppbWorking Arrangement /b /pHybrid