Übersicht / Overview
Mandarin Oriental Palace, Luzern sucht einen Bellboy, um unser Team im Concierge Department zu verstärken.
Sind Sie ein:e Meister:in Ihres Fachs? Arbeiten Sie gerne in einem Team, das gemeinsam Erfolge feiert, dabei Integrität und Respekt zeigt und verantwortungsvoll handelt? Leben Sie eine Wachstumsmentalität? Wir laden Sie ein, ein Fan des Außergewöhnlichen zu werden.
Mandarin Oriental ist der preisgekrönte Eigentümer und Betreiber einiger der luxuriösesten Hotels, Resorts und Residenzen an erstklassigen Destinationen weltweit und verfügt über eine starke Entwicklungspipeline. Die Gruppe ist zunehmend dafür bekannt, einige der begehrtesten Immobilien der Welt zu schaffen, und bietet legendären Service, der von asiatischem Erbe inspiriert ist, während sie gleichzeitig modernste Luxus-Erlebnisse repräsentiert.
Das Mandarin Oriental Palace, Luzern ist ein ikonisches Belle-Époque-Wahrzeichen und bietet ein luxuriöses Erlebnis der Spitzenklasse. Es umfasst 136 Zimmer und Suiten, drei Restaurants, eine Bar sowie verschiedene Tagungseinrichtungen, ein Spa und einen Fitnessraum.
About the job / Über die Stelle
Mandarin Oriental Palace Luzern is looking for a Bellboy to join our team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Palace, Luzern is an iconic Belle Époque landmark, offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.
As Bellboy / Als Bellboy
Responsibilities
* Ability to exert physical effort in placing, removing and transporting guest luggage
* Offering our guests a warm “Welcome” and a warm “Farewell”
* Delivering upon check in and removing luggage upon check out from guest rooms
* Excellent product knowledge
* Checking arrival and departure reports to anticipate guests needs
* Ensuring that the main entrance is always attended
* Safe parking of guest cars in our parking bays
* Providing our guests taxis on request
Requirements
* Car driving license
* A sense of responsibility and good time management
* Teamwork, organizational skills and good time management
* Communication skills - guests will come to you with both complaints and positive feedback, so you always will be approachable
* Flexibility and resilience - your position will include weekend and holiday shifts
* Excellent manners, well-groomed appearance, as well as a positive charisma
* Very good knowledge of German and English. Other foreign languages are an advantage
Our commitment to you / Unser Engagement
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
* Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues globally.
* Swiss Deluxe Hotels. As a member of the Swiss Deluxe Hotels you and your loved ones get to enjoy stays at many prestigious properties all across Switzerland. From vibrant city hotels to grand hotels deeply rooted in their surroundings, the perfect get-away is only a reservation away.
* And much more!
We’re Fans. Are you?
(German and English versions provided above for reference)
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