Generali Investments Switzerland Ltd (GIS) is part of the Generali Investments platform. With solid expertise in the management of mutual funds and direct investment portfolios, and thanks to its in‑depth understanding of insurance companies' investment restrictions / liabilities and effective risk management approach, GIS will strategically contribute to the growth of the Generali Investments platform.
Your role: Shaping modern IT and data processes in a dynamic environment
GIS is seeking a committed and tech‑savvy IT Governance & Operations Specialist that will support the Transformation Office and enjoy taking on responsibility across diverse topics and acting as a central interface between IT, business units and external partners. This role is aimed at candidates with broad interests, solid technical understanding and the ability to recognise business‑related contexts and implement them pragmatically.
IT Governance & Operations Specialist (m/w/d)
MAKING A DIFFERENCE IN THE JOB
Navigating real life together.
What to expect
IT Operations, Data & Governance
Supporting quality and operational management by reviewing relevant SLAs and KPIs.
Contributing to cloud and security topics as well as to the assessment and management of IT related risks.
Advancing the data organization by defining responsibilities, establishing clear governance structures and promoting data quality.
Organising training sessions and information formats for the introduction of new technologies and to strengthen digital collaboration within the company.
Process optimization & efficiency improvements
Analyzing existing workflows and identifying optimisation potential in processes, tools and interfaces.
Implementing concrete improvement initiatives in collaboration with IT and business stakeholders.
Outsourcing & partner coordination
Supporting the coordination of outsourcing activities.
Conducting due diligence assessments in collaboration with relevant departments.
Maintaining and further developing professional relationships with external service partners.
Procurement, contract and compliance support
Contributing to procurement processes and ensuring compliance with internal guidelines.
Coordinating legally relevant aspects of contracts in alignment with internal experts.
Business continuity & inventory
Supporting the maintenance and further development of business continuity processes.
Ensuring the accuracy and proper structuring of the IT inventory.
Digitalisation projects
Contributing to digital transformation initiatives, such as the renewal of the corporate website or other company‑wide digitalisation efforts.
The skills you'll bring
Degree in (business) informatics or a comparable qualification.
Approximately 3–5 years of relevant professional experience in IT operations, data management, governance or process optimisation.
Broad technical understanding with interest in IT operations, data management and process design.
Initial knowledge in cloud technologies, outsourcing or IT risks is an advantage.
High level of initiative, structured working style and ability to independently prioritise tasks.
Strong communication skills and enjoyment in collaborating with diverse stakeholders.
Excellent German and English skills.
Strong affinity for emerging technologies and hands‑on experience with Artificial Intelligence (AI) and data‑driven solutions; ability to identify pragmatic AI use cases to improve processes, data quality and decision‑making.
Familiarity with modern IT systems and tools (Azure or AWS, ITSM tools such as ServiceNow, data governance solutions, Microsoft 365, Jira) is a strong asset.
Relevant certifications such as Lean Six Sigma, ITIL, COBIT, and/or cloud certifications are considered a plus; experience in a regulated environment (financial services/insurance) is an advantage.
Benefits
A varied and responsible role with room for personal contribution.
Direct collaboration with the Transformation Office and insights into strategic initiatives.
Participation in relevant digitalisation and transformation projects.
Flexible working models as well as attractive development and learning opportunities.
Your benefits
Your office? It's wherever you are! Depending on your workload, you can work up to 60% of your hours remotely – for more flexibility at work and at home.
Recreation, travel or training: with 6 weeks of annual leave, you've got plenty of time for you and your interests.
At our company, you're given lots of freedom to make decisions, think independently and shape the business trajectory.
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