Job Summary:
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We are seeking a motivated Senior Solution Designer and Delivery Engineer to join our team. As a key member of our Systems & Infrastructure division, you will be responsible for providing IT infrastructure services to internal customers.
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Your Responsibilities:
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* Be the primary contact for internal customers regarding IT infrastructure services.
* Handle customer demands related to IT infrastructure.
* Administer customer-related documents and KPIs in designated applications.
* Coordinate customer-related activities with Key Account Managers.
* Understand business requirements and design system architectures.
* Design solutions/system architectures matching company standards with internal and external specialists.
* Present and defend elaborated architecture designs to the Security Validation Board.
* Propose improvements or extensions to the IT Infrastructure Service Portfolio.
* Coordinate delivery processes to implement designed and offered solutions.
* Translate designed solutions into internal service offers for customers.
* Manage delivery of IT infrastructure and services with involved IT teams.
* Coordinate IT infrastructure change management projects with business, internal IT departments, and external solution providers.
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Your Profile:
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* You can understand customers' business requirements and link them to IT infrastructure portfolio.
* You are a team player with good communication skills and can mediate between different parties.
* You are curious and proactive, willing to work in an international and multi-cultural environment.
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Professional Requirements:
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* Degree in Computer Sciences or engineering, or at least 5 years experience in IT Infrastructure.
* Work experience as IT Infrastructure generalist.
* Experience in service methodologies (ITIL).
* Good knowledge of IT and Hybrid Cloud architectures.
* Good knowledge of IT Network and Security concepts applied in a Datacenter environment.
* Certificates are a plus (Cloud Azure, Network & Security, Palo Alto or Fortinet etc.)
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Language Skills:
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* Fluent in French (mandatory).
* Good knowledge of English (written and spoken).
* Knowledge of German is a plus.