Overview
FANUC Switzerland GmbH
Biel/Bienne, CH, 2504
The Robotics Sales Department has the following main objectives:
* Maintain customer satisfaction through high quality and timely operation support for external customers and to all internal business departments
* Pre- and after Sales calculation’s for margins
* Secure to company’s assets and maintain the books at an accurate and correct level in line with general laws and company policies
Scope of position for the Sales Engineer RO (Robotics):
* The sales territory for this position is mainly located in the French-speaking part of Switzerland
* Selling FANUC robotics solutions, tailored to the needs of system integrators and end users across various industries
* Supporting integrators with technical specifications, assist customers who are having technical problems
* Cycle time calculations, and layout proposals to ensure optimal integration in collaboration with the application team
* Advising end users on automation potential, ROI, and selecting the right robot models for their applications
* Providing ongoing technical and commercial support during project planning, commissioning, and after-sales phases in collaboration with application and service team
* Offering training and optimization services to ensure long-term customer satisfaction
* Building strong relationships through proactive communication, regular follow-ups, and solution-oriented service
* Monitor inventory to ensure support to customers
* Business development within Robot Sales
* Reports to the Sales Leader or Sales Manager
* Reports on the business as instructed
* Responsible to increase and promote Robot Sales in CH
* Replacement in absence of Operations Robotics
* Other tasks according to separate instructions
Summary of Behavioral Capabilities/Competencies needed in the role
* Service oriented, sales and customer focused
* Quality-conscious and committed
* Good, fluent communication skills in French, English and German (advantageous)
* Strong focus on delivering high quality while working at a expeditious pace
* Responsive and easy-going
* Fully independent self-learning, motivated and driven by results
* Knowledge of ERP system on user level – excellent operator’s knowledge of PC – MS Products
* Knowledge of logistics - invoicing
* Interested in Fanuc Products
Other Tasks According To Separate Instructions
As with all staff we ask that if instructed, and with the agreement of the reporting manager, that any other tasks are carried out according to separate instructions.
At FANUC, we celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition number: 553
Contract type: Regular
Working time model: Full time
Place of work: Office
Fanuc - The Factory Automation Company
As an innovative company, FANUC offers an exciting workplace with attractive future prospects, where your professional and personal development is guaranteed thanks to the latest technology and the FANUC work-life balance.
Are you interested in learning more about this career opportunity? Your FANUC Recruiting Team is looking forward to answering your questions.
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