A family-owned bank in Switzerland seeks an IT Service Desk Agent to provide first-level support to employees worldwide. Responsibilities include acting as a contact for inquiries, tracking incidents, and keeping knowledge bases updated. The ideal candidate has an IT apprenticeship or relevant experience, strong analytical abilities, and fluency in English. Additional language skills in German, French, or Portuguese are a plus. The role offers a dynamic work environment with benefits like above-average insurance coverage and health contributions.
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