Senior Visual Merchandising DesignerThe L’OCCITANE Group is a leading manufacturer and retailer of premium beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium brands championing organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro, and Vranjes. With its vision and entrepreneurial ethos, the L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste, and finding sustainable solutions for a better and healthier planet. The mission of the Group is: With empowerment, we positively impact people, and with a simple gesture, L’OCCITANE en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provençale. Our culture is built through everyday moments, how we behave, make decisions, and show up for each other. Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.Context & Mission:The Senior Visual Merchandising Designer is key to bringing Maison L’OCCITANE en Provence to life across global retail, pop-ups, events, and omnichannel experiences. Working within the Global Omnichannel team, you will be responsible for the concepting and design of immersive consumer experiences across ephemeral and permanent visual merchandising, ensuring alignment across all physical and digital channels. You will partner closely with HQ cross-functional teams, global regions, and markets, as well as external agencies and suppliers, to deliver world-class brand experiences. This position will be based in and report to the Head of Brand.Responsibilities:1. Omnichannel & Experience: Lead global visual merchandising for retail, events, pop-ups, and experiential marketing with a strong focus on the consumer journey and brand experience. Combine physical, digital, and sensorial brand elements into cohesive, impactful retail experiences.2. Visual Merchandising & Retail Design: Lead the design of permanent and seasonal visual merchandising (permanent VM systems, display fixtures, windows, in-store 2D/3D design assets including concept sketches, renderings, technical drawings) to ensure global consistency while supporting regional adaptations.3. Design immersive pop-ups, brand events, press/PR masterclasses, and retail customer engagement moments, content zones, and experiential initiatives.4. Collaborate cross-functionally with Events, Retail, and Marketing to ensure concept alignment and execution. Provide clear briefs for external design agencies and partners (purchasing teams, suppliers).5. Manage external partners throughout concept development, design refinement, and proposals from vendors, ensuring alignment with brand standards, experience goals, and budget (Global).6. Act as a key partner to regional and local teams.7. Provide ongoing support during rollout, ensuring quality and consistency of brand experiences, coordinating with procurement and external partners for feasibility, sustainability, costing, and production timelines.8. Oversee prototyping, mock-ups, and in-store testing to ensure quality and consumer impact.9. Deliver comprehensive global guidelines, technical packs, and toolkits for regional use.10. Monitor global trends in beauty retail, experiential design, sustainability, and shopper engagement. Explore new technologies (AR, digital screens, RFID, interactive tools) for continuous improvement in design excellence and brand impact.You can fit:- 10 years of experience in visual merchandising, retail design, experience design, or design with luxury retail experience (preferred in beauty, skincare).- Strong portfolio showcasing retail systems, pop-ups, events, and immersive brand experiences (must include a complete portfolio).- Proficiency in 3D tools (SketchUp, Rhino, Cinema 4D, 3ds Max) and Adobe Suite.- Proficiency in AI design tools (Midjourney).- Fluent in English & French.- Experience managing external agencies, designers, and partners.- Proven track record of working with global markets and managing multi-market rollouts.- Strong understanding of consumer behavior, omnichannel experience design, and brand storytelling.- Excellent communication and stakeholder management skills.- Ability to excel in a fast-paced HQ environment, balancing multiple high-priority projects.- Knowledge of sustainability principles in design and visual merchandising in luxury retail.What we offer:- As a Living Wage Certified employer, we guarantee all our practices meet or exceed established living wage and fairness standards.- We are committed to continuous learning and professional development to help every employee grow within our company.- Discount to use on all your favorite L’OCCITANE en Provence products.- Parental leave policy.- Contribution to health insurance.- Permanent contract, full-time position (100%) with travel required.- Swiss residency: asap.L’OCCITANE en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and culture. We are committed to building an environment that is free from discrimination, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability. We welcome applications from individuals of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, abilities, and all other dimensions of diversity. If you believe your profile is a good fit for this position, we invite you to apply even if you don’t fulfill every single listed qualification. jidf853b82aen jit0312aen jpiy26aen