Join to apply for the Executive Assistant Manager (f/m/d) role at Kempinski Hotels
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Description
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.
Department: Hotel Management
Location: Switzerland - St. Moritz
Description
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.
What actually makes a Grand Hotel? It is ahead of its time, it creates traditions and cultivates them. Would you like to develop your own traditions and strengthen the positioning of your area as a sporty, welcoming and refreshingly uncomplicated 5-star hotel? Do you have an eye for detail and work creatively and independently?
We are looking for an experienced and dynamic Senior Manager and member of the Executive Committee to take on project responsibility for the areas of quality and sustainability, among others.
Key Responsibilities
Ensuring smooth operational processes and maximum guest satisfaction
Development and implementation of hotel concepts as well as budget responsibility
Close cooperation with the General Manager for the strategic orientation of the hotel
Compliance with and implementation of Kempinski quality standards and optimization of work processes in the operational area
Coordination, initiation and control of all operational processes as well as the appropriate delegation and control of individual tasks
Control of sales measures in the assigned departments, as well as optimization of sales
Management, Motivation and development of department heads and teams
Cost control, sales optimization through promotional activities
Development and constant monitoring of all safety-related measures and facilities, in particular fire protection and rules of conduct in emergency situations, taking into account current official and legal requirements
Forecast and yield management for the assigned departments in cooperation with the General Manager
Sustainability and quality officer of the hotel
Representation of the General Manager during his absence
Take over of Manager on Duty duties
Job Requirements
Degree from a recognised college or university with a focus on tourism/hotel management and sound training in the international luxury hotel industry
At least 2 years' experience in a comparable position in the international luxury hotel industry, after relevant experience in operations
Familiarity with preparing cost analyses and budgets
Experience in leading a large team of managers
Strong communication skills, strong, organisational talent and hands-on mentality
Analytical thinking and experience in budget and cost management
Relevant experience in operations in the international luxury hospitality industry
Professional competence, creativity and attention to detail, as well as very high quality awareness
Great interest in team-oriented work
Very good written and spoken German and English; Further language skills, such as Italian, are an advantage
Our offer
Live and work in the heart of the Engadine Alps
A wide range of creative opportunities
Pleasant working atmosphere in a young and dynamic team
International career prospects and development opportunities
Outstanding employee benefits in all Kempinski Hotels
Staff accommodation in the immediate vicinity of the hotel incl. washing facilities, fitness & communal room and a wide range of meals in our staff restaurant. Laundry facilities, fitness & communal room, kitchen and a wide range of meals in our staff restaurant
Free use of the in-house childcare centre for employees' children
Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking excursions, spa evenings and German courses
Internal ‘Feel Good Committee’ to help shape all welfare issues
Seniority level Seniority level Director
Employment type Employment type Full-time
Job function Job function Administrative
Industries Hospitality
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