Direct message the job poster from IMI Norgren
At Norgren, we believe engineering has the power to transform industries and improve lives. As a global leader in industrial automation, specializing in motion and fluid control solutions, we are committed to pushing the boundaries of innovation. With our expertise in pneumatic and electric motion control, we tackle some of the most complex challenges in automation – making businesses safer, more sustainable, and more productive.
About the Role:
We are looking for a highly experienced, ambitious and skilled Key Account Manager to join our team in Sinarch, Switzerland. The Key Account Manager plays a critical role in developing and managing high-value customer relationships. This role is responsible for driving sales growth through opportunity identification, solution-based selling, and long-term account development. The KAM maintains strong CRM discipline in Salesforce, collaborates across departments to deliver customer value, and acts as the primary commercial contact for assigned accounts.
Key Responsibilities:
* Identify, qualify, and convert new business opportunities in assigned territory.
* Manage full sales cycle from lead to close using Salesforce.
* Build customer-specific plans based on needs analysis and internal collaboration.
* Deliver against revenue and margin targets for assigned portfolio.
Account Management
* Develop account strategies that increase share of wallet and customer satisfaction.
* Conduct regular business reviews and maintain close customer proximity.
* Manage pricing, contracts, and negotiation processes in collaboration with internal stakeholders.
* Coordinate cross-functional teams to deliver tailored customer solutions.
* Share customer insights with product, marketing, and operations teams.
* Contribute to forecast accuracy through structured updates and Salesforce discipline
We are looking for a leader who builds strong, high-performing teams, aligns customer needs with business strategy, and drives measurable results. You should demonstrate clear and persuasive communication, make timely and informed decisions, and consistently champion customer focus. A strong ability to lead through change, manage performance, and foster continuous improvement is essential
Qualifications & Experience:
* Bachelor’s or Master’s degree in Business, Engineering, or equivalent.
* 5+ years of commercial experience in a key account or territory management role.
* Proven track record in solution selling and relationship management.
* Expert user of Salesforce or equivalent CRM.
What We Offer:
* Competitive compensation and benefits.
* A challenging and rewarding role in a global organization.
* Opportunities for professional growth, including potential progression to an international leadership position.
* A supportive and collaborative work culture that values diversity and inclusion.
* Flexible working arrangements to support work-life balance.
About IMI - Norgren
Norgren SAS is part of IMI plc, a world-renowned engineering company dedicated to delivering cutting-edge, sustainable solutions. We specialize in motion control and fluid technologies that empower businesses to build safer, more efficient, and environmentally responsible products. Our inclusive culture fosters a workplace where everyone—regardless of background—feels valued, supported, and empowered to succeed.
IMI Values in Action
* Always Care: Builds long-term trust and resolves issues with transparency and urgency.
* Be Curious: Challenges assumptions and uses insights to grow value for both customer and IMI.
* Create Impact: Drives measurable results and embeds customer needs into execution.
Join IMI Norgren and shape the future of industrial automation with us!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development
* Industries
Automation Machinery Manufacturing
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