Lab IT Technician (Stein, Pharma, Software Testing, GxP)
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D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value.
We are currently looking for an experienced IT Supporter in Basel (Switzerland) to join our team on client’s side. A great opportunity to work in the Pharma industry with exposure to new technologies, in an international environment.
We are focused on creating value where IT counts, join us!
Tasks and Responsibilities
IT Support 1st and 2nd level (remote and onsite)
Hardware (Printers, Scanners, Handheld devices), Windows
Support of Computerized Systems
Supporting computers for qualification according to defined strategy
User administration and support the deployment of new tools
Reporting periodically
Performing system reviews (for GMP systems) and backups
Regular contacts and cooperation with software providers
Prepare documentation of installations
Implementation of IT hardware and infrastructure-related solutions
Troubleshooting and investigation for analytical software applications and lab PC systems
Requirements
Minimum 2-3 years’ experience in a similar position, at a Pharmaceutical company
Strong IT background, preferably with Laboratory IT support experience
Good understanding of and motivation for working in regulated environments (GxP)
Knowledge of different analytical software (user/power user skills)
Basic knowledge of Qualification V-Model (IQ/OQ/PQ)
Interest in Technical Writing and Software related topics
Ability and willingness to work in a paper-based environment
Flexible and team oriented person
Collaborative and creative individual who owns and solves problems creatively, can communicate his/her ideas and results very effectively to colleagues and stakeholders
Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
Fluent English and German knowledge required, French knowledge is a plus
Candidates have to declare Criminal record extract not older than three months
Broad range of activities, tasks, and projects
Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation, Sport & Wellbeing, Leisure &Culture, Holidays & Travel)
Enjoy free refreshments in our D-ploy offices
Insurance Benefits
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Competitive salary and various benefits
Is IT in your DNA?
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology and Consulting
IT Services and IT Consulting
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