Overview
Digital & eCommerce Project Manager - 18-month Fixed-Term Contract
Reports to the Omnichannel Product Manager within the eCommerce department.
Responsibilities
Project Management
Coordinate the implementation of digital initiatives, from requirements gathering to deployment, ensuring deadlines and quality standards are met.
Optimize features and user journeys to improve the online experience and commercial performance.
Collaborate with technical and business teams to ensure the successful delivery of enhancements and optimizations.
Cross-Functional Collaboration & Coordination
Ensure centralized and seamless communication between internal teams and external stakeholders.
Align business needs with the company’s digital roadmap, ensuring coherence and proper prioritization of initiatives in close collaboration with the Product Owner.
Operational Management & Payment Systems
Act as the primary point of contact for all matters related to eCommerce payment systems, both operational and project-based.
Oversee day-to-day activities related to eCommerce functionalities and ensure rigorous follow-up to guarantee smooth operations and proactive incident resolution, in coordination with the Product Owner.
Drive the analysis of omnichannel performance data to support decision-making and identify areas for optimization.
Support for Online Partners Relationship Management
Support online partners in the implementation and evolution of their platforms, providing both operational and technical follow-up.
Contribute to updating and applying the brand platform, as well as enhancing brand visibility on partner sites.
Participate in performance analysis and the development of strategic recommendations to maximize brand visibility and the effectiveness of actions with partners.
Commercial Animation & Digital Go-to-Market
Participate in the development and dissemination of go-to-market strategies for online partners.
Ensure the transmission of key information regarding media activations and performance to local markets and partners.
Contribute to the adaptation and deployment of performance monitoring tools (dashboards, reporting) in collaboration with data teams.
Qualifications
Higher education in digital marketing, project management, or a related field.
Proven experience in coordinating digital projects, ideally in an e-commerce environment.
Excellent organizational, communication, and stakeholder management skills.
Proficiency in digital tools, data management, and technical environments related to e-commerce.
Adaptability, autonomy, rigor, initiative, and ability to work collaboratively.
Ability to challenge the status quo and the existing ecosystem.
Digital project management in an agile environment
Cross-functional coordination
Inter-team and partner communication
Strong commitment and results-oriented mindset
Data analysis and reporting
Salesforce, CMS, Google Analytics, and various digital marketing tools
Professional proficiency in French and English
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