Do you thrive in fast-paced environments, stay calm under pressure, and excel at leading teams? If so, we’re looking for a Leisure Manager to ensure smooth daily operations and deliver an unforgettable experience to our visitors.
Your Responsibilities :
You’ll oversee and coordinate a wide range of tasks to ensure that every visitor’s experience is seamless and memorable. Reporting to senior management, your role includes :
* Ensuring all areas – ticketing, shop, cash handling, and group management – function harmoniously.
* Managing administrative tasks, such as creating manuals, documenting processes, and controlling operational standards.
* Taking a hands-on approach to frontline duties, including ticket sales, guiding tours, and maintaining cleanliness.
* Planning and managing staff schedules, leading a motivated team with clarity and enthusiasm.
* Overseeing and mentoring a core team while maintaining high attention to detail.
* Acting as the first point of contact for technical issues and liaising with external service providers.
* Developing and maintaining manuals, protocols, and technical documentation.
* Handling cash register management, invoicing, reminders, and order processing.
* Planning and executing events, workshops, and photo shoots while contributing to organizational projects.
Your Profile :
* A talented organizer with a calm demeanour, even in hectic situations.
* Fluent in English and German is a must
* Experienced in leading teams, preferably in cultural, hospitality, or similar sectors.
* Passionate about structure, processes, and efficiency with an eye for the big picture.
* Excellent communication and interpersonal skills, adaptable to different audiences.
* Technically savvy with familiarity in Microsoft Office, CMS platforms, and ticketing systems.
Join now! Apply now to become part of an enthusiastic and dedicated team that redefines unforgettable experiences!
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