About the Role
The Enterprise Transformation Programme is a multi‑year journey focused on transforming the Haleon business building an organisation that is wired for excellence to be able to deliver our ‘Win as One’ strategy and drive growth through continuous improvement. The programme aims to strengthen the heartbeat of our business enabling us to become more agile, efficient, and innovative and is enabled through SAP S/4HANA. The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end‑to‑end business processes.
Role Responsibilities
* Shaping, measuring and continuously improving process elements to deliver business value.
* Partner with the Business Process Owner and other BPEs to manage the current process, define the future end‑to‑end process vision and roadmap, ensuring high‑quality, well‑controlled and user‑centric processes are created.
* Drive the transition from current state to future state through disciplined execution, strong governance and effective change delivery.
* Support the BPO in maximising value delivery through rigorous performance management, adoption oversight and continuous improvement activities.
Design Plan and Coordination
* Collaborate with the BPO and the relevant function(s)/operating units to ensure design meets requirements and strategic objectives.
* Facilitate workshops to gather input, feedback, and socialise recommendations with the functions/operating units to refine and finalise process design.
* Collaborate with the BPO to document “to be” processes and support evaluation of “as is” processes identifying bottlenecks, inefficiencies, and duplication.
* Drive decisions through relevant governance forums, ensuring decisions are communicated to stakeholders in a timely manner.
* Align designs with programme timelines and milestones, ensuring coordination with other functional areas and interdependent programmes.
Readiness for Delivery
* Support the Functional Leader in evaluating the preparedness of their functional area for programme delivery, identifying any gaps and proposing solutions.
* Support the business change team in understanding people implications for the change and defining and delivering relevant interventions to create conditions for successful adoption.
* Create appropriate documentation for new processes; partner with Training & Adoption team to develop appropriate training/upskilling for colleagues to support adoption and benefit realisation.
Managing Transition Phases
* Partner with the Business Continuity Manager to establish and manage interim operating states to support business continuity during the change.
* Collaborate with operational teams to design and implement interim processes ensuring minimal disruption to existing operations.
* Ensure that plans are in place to transition from interim states to permanent processes in a sustainable way.
Stakeholder Engagement
* Foster effective relationships with stakeholders, ensuring alignment and collaboration.
* Communicate effectively, adapting messaging for different audiences to ensure clarity and engagement in the programme objectives.
* Champion the interest of the process vision, ensuring priorities are reflected in programme decision‑making and feedback loops are effective.
Basic Qualifications
* Strong technical understanding of Make processes within Forecast‑to‑Fulfil.
* Experience working in complex, global organisations, ideally within Consumer Health or FMCG sectors.
* Strong analytical skills and ability to analyse complex processes.
* Knowledge of process modelling software, data analysis tools, and familiarity with automation technologies.
* Project Management Skills.
* Inspiring and motivating, strong leadership.
* Building strong relationships and collaborative team connections.
* Ability to evaluate challenges, analyse potential outcomes, and make decisions that drive the organization forward.
* Experience navigating and driving change, guiding teams through periods of uncertainty.
Location
Nyon, Switzerland.
Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates unique perspectives and promotes fair and equitable outcomes for everyone.
Equal Opportunities
Haleon is an equal opportunity employer. We are committed to creating an inclusive culture where all employees feel they truly belong.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation, please let the recruiter know. We’ll provide all reasonable adjustments and treat your information with confidence.
Note to Candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
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