Systems Installation Engineer EIMEA – Switzerland EIMEA
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Job Description
Systems Installation Engineer EIMEA – Switzerland
Summary
The Systems Installation Engineer EIMEA (Europe, India, Middle East and Africa) is responsible for systems installations and upgrades of Accuray’s products.
This position is home-office based in Vaud/Geneva - Switzerland
He/She has a direct impact on respecting projects timelines, overall product quality and on customer satisfaction.
Reporting To/Department
Director Service Support & Infrastructure - EIMEA
Essential Duties And Responsibilities
* In charge of new systems installation and upgrades execution.
* Work at various customer sites throughout EIMEA (Europe, India, Middle East, Africa) and occasionally other international customer sites.
* Represent the company at our customer sites by interacting directly with them to understand their needs, manage their expectations to complete installations and upgrades in optimized conditions.
* Work in team to install Accuray’s products
* Partner with Engineering, Field Service, Manufacturing, Training, Quality and Customer Support in his/her daily job.
* Involved directly in the deployment of new product releases
* Train partners, internal and external, on Installation and Service processes.
* Participate to service documentation and training material creation and maintenance.
* Knowledge transfer with Accuray Headquarters in the US and EIMEA personnel/customers.
Safety & Quality
* Ensure safety and quality considerations and requirements are pro-actively addressed and implemented during resolution of issue.
* Address, document, and manage in a timely fashion safety and quality issues raised by customers or employees.
* Supports Accuray’s Quality System and Safety and Health Program by following procedures and mentoring others.
Physical Requirements
* The employee must routinely lift and/or move physical inventory, tools and test equipment, office supplies, or stored records weighing up to 35 kilos.
* The employee must occasionally move or transport physical inventory weighing up to 680 kilos utilizing lifting/moving devises such as jib cranes, boom cranes, lifting fixtures, hand dollies and equipment dollies.
* The employee occasionally is required to climb ladders, kneel, or crouch as required during servicing of equipment.
The incumbent may be asked to perform other function-related activities in addition to the above-mentioned responsibilities as reasonably required by business needs.
Required Qualifications
* Technical certificate or bachelor’s degree in engineering or physics required. An advanced technical degree is a plus.
* Recent or end of year graduates encouraged to apply.
* Background in analog circuits, digital circuits, and RF theory are required.
* Must have experience with Unix, Windows systems. Linux experience a plus.
* Experience with linear accelerators and/or robotics a plus.
* Hands on work experience in assembly, electrical, and mechanical work.
* Excellent troubleshooting and problem-solving skills.
* Willing to achieved objectives through cross-functional teams, team player and self-starter.
* Organizational and interpersonal skills with strong service orientation and effective communication.
* Fluent in English, any additional languages are a plus.
* This position requires substantial travel, often for 3 or more weeks at a time.
To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.
EEO Statement
At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Medical Equipment Manufacturing
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