A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. Faithful to its roots and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your potential. Within the Solutions Division, we are looking for a Business Analyst. This person will be a true architect of work, dedicated to all SaaS Workplace & Ways of Working solutions for the company and Vaudoise, and will be a key player between the Product Owner (who carries the product vision) and the Solutions Manager (who guarantees delivery).The missions you will carry out:- Identify, collect, and analyze business needs (via interviews, surveys, etc.)- Contribute to the design of solutions and necessary developments (translate needs/evolutions into technical-functional solutions, write specifications, identify and handle functional, technical, legal, data, security, and process dependencies, etc.)- Optimize processes (request management, ITSM, etc.)- Manage tests (from planning to execution by defining acceptance criteria, writing test plans, coordinating anomaly resolution, etc.)- Contribute to the governance of deployed solutions/functionalities (Jira: projects, workflows, custom fields, Assets/CMDB; Confluence: spaces, permissions; Jira Service Management: portals, queues, request types, SLA, etc.)- Provide level 2 support (diagnostics, coordination with technical teams, publishers, enrichment of the knowledge base)Your profile:- Higher education degree such as HES, Bachelor, Master, EPFL, etc.- Strong technical-functional expertise in Atlassian solutions (Jira, Confluence, Loom, Rovo, Jira Service Management, Assets, Bitbucket, Groovy, Xray, BigPicture, etc.)- Minimum five years of experience in IT missions/projects, business projects with a technological dimension, and strong autonomy- Developed analytical capacity, a sharp sense of service, and writing skills- Excellent mastery of agile methodologies and ITIL processes- Sensitivity to change management and particularly the Prosci (ADKAR) methodology applied in our environment. Knowledge of Jira & Rovo appreciated- Perfect mastery of the French language: oral and written, and mastery of English: B2 level minimum. German is a plusWe offer you:- A healthy work environment within a mutual insurance company certified Great Place to Work- Competitive conditions and social benefits- Flexibility in work organization- A stimulating framework favoring skills development and continuous trainingWe look forward to receiving your complete application file digitally (with curriculum vitae, cover letter, copy of work certificates, and diplomas). jid222fed8aen jit0520aen jpiy26aen