Join to apply for the Customer Journey Lead (m/w/d) role at Rocken .
This position involves managing customer service for top clients, coordinating post-sale activities, handling escalations, maintaining customer relationships, and reporting on KPIs. The role requires a technical or business background, experience in Customer Success or Service Management, and fluency in German and English.
For more information and to apply, visit https://rocken.jobs or create a profile at https://rocken.jobs/application/profil-erstellen/ .
Position details:
Seniority level: Associate
Employment type: Full-time
Job function: Other
Industry: Internet Publishing
This job is currently active and accepting applications.
#J-18808-Ljbffr