Telephone Advisor (M/F) - Trilingual FR/IT/DE - Temporary Mission Are you looking for a new challenge? ValJob, active in placement and Human Resources services, is a leading Swiss company, recognized and appreciated for the quality of its services and high performance. We are looking for the following profile for one of our clients: Telephone Advisor (M/F) - Trilingual FR/IT/DE - Temporary Mission Your mission: Temporary mission within a department based in Geneva: Your tasks will include the following: - Answer calls in French, Italian, German, and English. - Interpret and redirect calls using the appropriate services as quickly as possible. - Answer first-level questions on the first pillar for the AVS, AI, and AIL divisions and follow up on the insured parties' files. - Write phone notes that will be archived digitally in the insured parties' files. - Record specific requests (e.g., tax, banking, or service forms). - Establish telephone connections with the relevant departments. Duration: 9 months Based in Geneva Full-time per week - telecommuting possible Your profile: - You speak French, German, and Italian - level C1/C2 (language tests). - You have a sense of service and good interpersonal skills. - Additional asset: Mastery of a 4th language. - Knowledge of AVS / AI / APG. - Experience in a call center is a real plus. jid7ad345eaen jit0311aen jpiy26aen