The Nestlé Group is the world’s largest food and beverage company with 92.6 billion Swiss Francs in sales in 2019. It is present in 187 countries worldwide, has 403 factories and its 291,000 employees are committed to Nestlé’s purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favourites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is based in the Swiss town of Vevey where it was founded more than 150 years ago. Learn more about our Group and reasons to join us on www.nestle.com Visa & Mail Requests Manager Location: Vevey, Switzerland Company: Nestlé Enterprise S.A. Work model: Full-time 100%, on site Contract type: Permanent contract Desired start date: As soon as possible Be a force for good and grow through experiences that will help you progress As Visa and Mail Requests Manager, you ensure the complete, compliant and efficient management of visa requests for our travellers and mailroom flows, as well as preparation for follow-up with authorities and suppliers/consulates. In this versatile role, you contribute to the operational performance of the services through administrative follow-up, invoicing, reporting and continuous process improvement. How you will make a difference as Visa and Mail Requests Manager Visa Management: Customer service management and visa travel requests for Nestlé employees Preparation of physical files, collection and verification of documents Coordination with couriers for sending and receiving files, Communication of activities via internal networks and best practices for visa processes Management of invoicing and travel credits via the internal IT system (Concur) Mail Management: Ensure that international and national shipments are carried out according to carrier rules and respecting customs constraints, especially for large quantity shipments Organise and allocate transport requests, prepare and communicate quotes if necessary Serve the counter and handle internal client requests from various channels Make appropriate decisions for handling non-standard cases Ensure continuous quality of services provided and participate in continuous improvement projects Guarantee high-quality operational activity Operations on national or international scale What will enable you to succeed Relevant experience in a related field (Visa, Travel, Mail, etc.) with front office contact; experience in a multinational is an advantage Experience in customs and transport, including hazardous materials transport, is an advantage Excellent organisational and coordination skills Exemplary attitude regarding health and safety at work Reliable and conscientious, you can handle confidential documents Curious and open-minded, you show initiative and are continuously seeking improvement You demonstrate adaptability to team needs according to activity peaks (visas or mail) You actively contribute to team dynamics and enjoy collaborating closely with colleagues to achieve common goals Knowledge of French and English is essential At Nestlé, we take care of our employees. Our benefits are designed to support your development and well-being, so you can thrive at work and in your personal life: Paid leave beyond legal requirements Attractive employer contribution to your pension plan Performance-related bonus Learning and development opportunities to enhance your skills Attractive employee discounts on everyday products and services What to expect in our recruitment process We are committed to providing an inclusive and respectful recruitment experience, and we are happy to provide reasonable accommodations if needed. Our workplaces are fully accessible and supported by a strong safety culture, with modern facilities and procedures ensuring a safe environment for all. The recruitment process typically includes a video interview with Talent Acquisition, an interview with the team, final interviews, then an offer. We review applications as they are received and close the position once a strong shortlist of relevant candidates is identified; therefore, we encourage you to apply promptly. All information is treated confidentially. All internal applications whose skills most closely match the job requirements will be considered. Please discuss your application with your HR Business Partner and your manager before applying. Ready to grow with us? Apply now and grow through experiences that will help you advance jid8c6cd7aaen jit0623aen jpiy26aen