Overview
IT Global Network and Distributed Infrastructure Manager - in Vernier you will deliver and evolve secure global network and distributed infrastructure services across 150+ sites worldwide, including headquarters, manufacturing plants, and branch offices.
Responsibilities
* Service operations: Partner with other IT leaders to increase and align IT service delivery for global operations and services evolution
* Represent the services in scope in relevant governance committees
* Accountable for the operations, ensuring resolution, communication and proper escalation of major outages or security incidents
* Lead regular service performance and “customer” service reviews
* Champion operational excellence by driving continuous improvement initiatives
* Manage suppliers\' relationships and contracts
* Manage relationship with external service providers at a global level to build trust and meet contractual obligations
* Negotiate Service providers contracts extensions and evolution
* Security, Risk management & Business continuity: Enforce agreed security policies and ensure remediation of audit findings
* Accountable for security processes execution including patch, vulnerability, and policy lifecycle management
* Ensure Disaster Recovery plans are documented, tested and effective
* Contribute to the definition, assessment, and validation of service strategies
* People & Stakeholder Management: Define team priorities to meet business and operational goals
* Build relationships with IT partners to ensure alignment of organisational priorities
* Budget Management: Develop investment plans for infrastructure projects
* Manage associated budgets, track financial performance
Qualifications
* Master\'s Degree or equivalent in the field of Computer Science, Information Systems
* 10+ years in IT infrastructure and network leadership roles within multinational environments
* Track record in managing distributed teams and mission-critical global operations
* Demonstrated experience with vendor management and large outsourcing contracts
* IT leadership expertise, with experience in implementing and managing complex, global technology landscapes
* Broad technical know-how across infrastructure, networking, enterprise applications
* Track record in delivering operational excellence for IT services in fast-paced environments
* Experience driving large outsourcing contracts
* Experience driving organisational change and technology transformation
* Contract negotiation and supplier management skills
* Cybersecurity best practices, risk management, and planning expertise
* Proficiency in IT service management frameworks (e.g., ITIL)
Benefits
* Paid Time Off and family leave
* Sport and leisure clubs
* Company shop
* Staff restaurant
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Givaudan is committed to equal opportunities. Therefore, we welcome applications regardless of cultural and social background, gender, age, religion or sexual identity. We also have a safe working environment, progressive working conditions and are certified as an equal pay employer.
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