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Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.
As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization.
Essential Functions/Priorities
* Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions.
* Work on a Global team that performs both automated and manual tests.
* Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright.
* Communicate with leadership, developers, testers, and other departments regarding platform issues.
* Document testing results and create reports for leadership used in tracking release readiness.
Support Duties
* Understand the technical intricacies of enterprise integrations and communicate plans and solutions for testing these scenarios effectively.
* Provide examples and training for testing resources on platform features.
* Anticipate problems and provide recommendations.
* Question the status quo and exude initiative.
* Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization.
Requirements
* Certification in Quality Assurance (Automation).
* Attention to detail with the ability to multitask.
* Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience.
* Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies.
* Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc., or at least have a knack for solving software problems.
* Ability to analyze information from disparate sources to produce plans.
* Be very competent at using a Windows computer.
* A desire for excellence in user experience and for producing quality software for end-users.
* Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc.
* Experience with any of the following is a plus but not required: .Net, HTML, C#, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and any Software Testing Platform.
* Flexibility to meet changing organizational focus and needs in a fast-paced environment.
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