Job Description
The Master Data Management Global Delivery Operations Director will oversee a wide array of master data related activities across Product, Customer, Vendor and Finance data globally.
Responsibilities
* Manage an extended team of ~30 master data professionals and domain specific data stewards across the globe.
* Create a highly energized environment of exceptional performance, shared accountability, and personnel excellence.
* Responsible for the cycle of people management activities, including but not limited to performance check-ins, conducting conversations that count, talent management and succession planning.
* Partner with stakeholders in order to define objectives, align expectations and ensure an end to end approach to process change and improvements.
* Enable world class customer service experience for founder and stakeholders.
* Manage relationship through collaboration, negotiation, and influence.
Data Operations
* Primary operational master data contact for business stakeholders.
* Responsible for the creation, maintenance and retirement of high quality master data across all domains.
* Define key performance metrics SLA for the execution of standard MDM processes, and manage their execution and drive process improvement.
* Govern adherence to standard processes and monitor process performance in alignment with Organon Audit and Compliance policies.
Continuous Improvement
* Drive team analysis of data operations and data management across all process areas, identify areas of improvement, and work with the MDM GPO and Data Quality Governance team to invest time and resources in improvements to create business value.
* Identify develop strategy for continuous improvements within MDM Operations team.
* Develop an organizational strategic roadmap in partnership with MDM Service Tower Leadership Team, including a set of actionable and targeted management plans in line with the organization's strategy.
Education Experience and Skills
* Bachelor's degree in business management or a related field such as Manufacturing Logistics Supply Chain Finance or Accounting.
* Over 10 years of professional experience in Finance Accounting Procurement Process Management Project Management Operational roles and Supply Chain preferably within the pharmaceutical industry.
* 7–10 years of leadership experience managing global operational teams and third party support organizations ideally with experience in shared service environments.
* Demonstrated success in governance standardization and deployment of global processes particularly within matrix and high pressure organizational structures.
Skills Competencies Required For The Role
* Strong SAP expertise including SAP S4 advanced knowledge of MS Office and business process systems.
* Process governance automation and process management capabilities.
* Analytical mindset with ability to define business problems and implement operational process solutions.
* Leadership competencies including team development coaching strategic planning and driving high performance.
* Certified or experienced in Lean Agile or Six Sigma methodologies certification is a plus.
Benefits
This role offers a unique opportunity to make a significant impact on the company's growth and development. As a member of our team, you will have access to a range of benefits including competitive salary, comprehensive health insurance, and opportunities for career advancement.
How to Apply
To be considered for this role, please submit your application via the link below. We look forward to hearing from you.