Industry Advisor: Pharmaceuticals Industry Join to apply for the Industry Advisor: Pharmaceuticals Industry role at Microsoft.
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Our Healthcare & Life Sciences mission is to empower our clients and partners with innovations that bridge data, AI, and trust together to enhance the patient experience; support better outcomes across the HLS ecosystem; and restore the joy of practicing medicine to clinicians in more places and markets than ever before.
We are looking for an Industry Advisor who has working knowledge in the Pharma industry.
Responsibilities Serves as a thought leader on industry-focused sales within Microsoft and as the Industry subject matter expert in digital transformation account planning.
Acts as an industry advisor to executive-level business decision makers. Identifies business needs and customer readiness to land value propositions.
Provides guidance from an industry perspective during early stages of opportunity engagements. Engages with senior decision makers to nurture new business opportunities.
Initiates conversations with strategic customers to bring innovative ideas that showcase the need for strategic change.
Determines root cause of customer problems, removes blockers, and establishes recovery action plan.
Generates demand through industry presentations and events.
Proactively seeks additional training, including information that adds to the understanding of customers' businesses, and shares it with team members.
Serves as industry communicator to translate industry knowledge for the account management team. Collaborates with partners to identify future requirements and connect the partner ecosystems in efforts to scale business results.
Extends relationships with peers and senior team members across solution areas.
Proactively builds knowledge of Microsoft and industry solutions and capabilities.
Industry Expertise Completes the required training and seeks additional learning opportunities to obtain relevant industry expertise and certifications pertinent to the role and the industry itself. Proactively builds and maintains knowledge of Microsoft
's and other industry-relevant solutions and other capabilities. Proactively builds strong knowledge of the industry, including trends, policy implications (e.g., privacy), and competitors to act as a subject matter expert and inform decisions on pursuit or withdrawal. Leads communication to provide feedback across the ecosystem to other teams on future product trends or sales blockers and to guide industry solutions team members in a wide variety of specialties, leveraging deep industry knowledge to articulate nuances and anticipate gaps. Advises and presents at industry communities. Provides recommendations on accounts and establishes a learning baseline for less experienced colleagues. Proactively seeks out additional training to build on career competencies, including information that adds to the understanding of customers s businesses, and shares it with team members.
Planning and Engagement Leads multi-horizon planning to outline an approach for industry-oriented solution selling with the customer. Creates segment-focused three-horizon roadmaps for impactful accounts based on business and technology priorities, as well as deep understanding of their industry. Identifies appropriate resources to execute on digital transformation plan to support mid- to long-term customer plans. Drives internal and customer envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities.
Continues to build and maintain mutually influential relationships with external senior- and executive-level decision makers and partners, leveraging targeted stakeholders at assigned customer. Develops understanding of who the most influential decision makers are in potential and existing customer accounts to engage with them and develop a relationship. Defines an engagement strategy for identifying customer stakeholders with the most influence. Ensures effective procurement relationships with stakeholders to understand buying habits of customers. Supports teams in determining who to contact for specific challenges. Engages in regular communication to act as an industry advisor to executive-level business decision makers by applying deep understanding of their business strategy, market dynamics, and Microsoft
POV. Orchestrates cross-functional teams to execute plays that support relationship building. Navigates complex corporate environments to drive business value-case creation.
Serves as the industry subject matter expert in digital transformation account planning. Engages with internal and external stakeholders on account planning and partner business planning and reviews industry plans, lending credibility from an industry perspective. Brings a multi-year strategic perspective to digital transformation account planning by identifying where the industry is, where the account is, and what Microsoft has to offer that is new. Provides thought leadership on broad global industry trends to activate worldwide industry strategies. Drives stakeholder mapping to identify influential stakeholders and decision makers in the customer business. Partners with ISVs to inform industry knowledge. Participates in small-scale iterative planning rhythms with core account teams to discuss execution details. Ensures alignment with account roadmaps and drives growth and cost optimization across the account.
Sales Execution Identifies needs and industry readiness of customers and influences stakeholders. Leverages internal resources to land value propositions for solutions with customers and solution plays in a repeatable manner. Leads work to open customer opportunities based on industry objectives, best practices, and new stakeholder relationships. Identifies and advances high-impact, high-potential repeatable use cases and scenarios for reuse across customers. Envisions product scenarios that do not currently exist to identify and open white spaces. Crafts and tailors solutions and services aligned with customers needs and innovation-focused initiatives with an industry narrative. Proposes solutions to customers and competitors in the industry. Identifies corporate priorities and maps enabling capabilities from KPIs to the lowest level. Builds trust with customers to shape and lead strategic decisions with a compelling ROI-focused business case grounded in the customer s industry context. Incubates and develops early-stage pipeline for large-scale digital transformation opportunities. Initiates conversations with customer and internal teams to determine the right stakeholder mix and accelerates new business models that reshape the customer s cloud maturity. Ensures a strong connection to delivery and post-sale success to realize business value. Drives collaboration with the account team to identify growth opportunities and understands customer business objectives.
Creates and maintains an industry-focused vision with business and technology solution scenarios and services for large, high-stakes customers. Leads strategic discussions with board-level executives, aligning to customer goals and differentiating from competitors. Develops relationships with customer executives to align Microsoft solutions with their business strategies and goals.
Qualifications Required/minimum qualifications
Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology
Industry-relevant equivalent management or technical work experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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