Job Responsibilities
1. Capture and document user needs and feedback to inform continuous improvement of innovative products.
2. Conduct requirement analysis and documentation, including 'As-Is' and 'To-Be' business analyses for processes, workflows, and technical solutions.
3. Enhance training materials, such as user guides and other documentation.
4. Provide end-to-end support and training for end users on established and new use cases.
5. Communicate effectively and collaborate with product teams and scientific partners.
Must Haves
* Minimum Master's degree or background in science (R&D labs) with a strong interest in digital transformative solutions.
* 1-5 years of experience in business analytics.
* High motivation and curiosity for Pharma and R&D Informatics (Data & Analytics).
* Ability to learn quickly with an open mindset and passion for working in environments with high complexity and urgency.
* Pragmatic thinking and problem-solving skills with strong hands-on abilities.
* Experience with Jira and other tools relevant to user requirements documentation (preferably in agile environments).
* Knowledge of software system design patterns and keen interest in whiteboarding new designs.
* Basic programming skills are a plus (e.g., to validate and test ideas). There will be a team of developers and APIs to work with.
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