Client Offboarding Specialist - Wealth Management
Number of positions: 4
Location: Opfikon, Zurich
Duration: until
Full time (42 hrs per week)
Office job (not remote, not hybrid)
GERMAN & ENGLISH SPEAKING
Your role
Are you a motivated and flexible team member with a positive attitude and analytical way of thinking? Do you have an eye for detail and a quickness to grasp new tasks?
Are you a motivated and flexible team member with a positive attitude and an analytical way of thinking?
* Do you have an eye for detail and learn new tasks quickly?
* Main responsibilities include end-to-end handling of Client Offboarding, such as:
* Orchestration of all required activities with relevant internal partners, including cash transfers, asset transfers, product cancellations (e.g., cards, loans), and custody/account/relationship deactivation
* Collaboration with other teams, for example Asset Transfer Team, Front / Back Office
* Support of Front Office with certain responsibilities, such as client contact, product sales, mandate closures
* Managing standard operating procedures and working on process enhancements
* Identifying risk items and escalating them accordingly to senior management
Your team
You’ll be working in the Client Offboading Team. Your team consolidates the end-to-end process of Offboardings for all Global Wealth Management clients. This opportunity is a start for further development and may be your chance for a professional career within.
Your expertise
* understanding of banking products, min. 6 months relevant banking experience
* language skills: good skills in English and German (written and oral). Other languages are an advantage
* commercial education/diploma or comparable education, higher graduation is an advantage
* excellent knowledge of Microsoft applications (Word, Excel, Outlook, etc.)
* ability to work in a dynamic environment and demonstrate high level of flexibility, positive attitude and result driven mindset
* 5 days Work from Office is a must
* demonstrate ability to deliver outputs with accuracy and high quality of service deliver
* curious, eager to learn and great with receiving and giving feedback
* demonstrate Flexibility to work and partner with different teams based on business requirements and change of work prioritization
* excellent interpersonal and teamwork skills, an absolute team player
* solution-oriented way of thinking (keen to deliver highest level of quality services)
* responsible and conscious of risks
* attention to quality and client satisfaction is imperative
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