Employment Type: Internship
Contract Duration: 6 months extendable to 11 months
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
* Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
* With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
* Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
* We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
* We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off
About The Team You Are Joining
You will report to the Senior Manager Events Sponsorship and Advertising and will be primarily supporting the sales of sponsorship/exhibitions for IATA events and advertising for IATA's portfolio of products. The role will require conducting the back office administration work for advertising agreements, using corporate tools and reporting, ensuring copy is received on time and closely collaborating with internal colleagues, particularly the Product teams, Marketing and Sales.
What Your Day Would Be Like
The core responsibility of this position is to: Perform the end-to-end back-office tasks for advertising sales for our Sales team. Work with the sales teams and customers to ensure advertising copy is received on deadline and in the correct format.
In More Detail, This Position Shall Be an OtC and PtP user (ie know the relevant processes, FPM, etc) Understand the advertising business needs and processes (and help document them where needed) so as to be able to fulfill business requirements. Collect all approval requirements upfront based on various advertising requirements (Compliance, Corporate Secretary (PoAs…), Finance, Insurance, Taxation, Treasury, Legal, etc…) as per existing regulations (in particular IATA's FPM). Perform OtC activities timely from beginning to end on assigned contracts: contracting and billing in SAP following up on workflows in SAP chasing payments with customers (before advertising appears). Perform PtP activities timely on assigned contracts. Follow-up with stakeholders to ensure timely processing where needed (e.g. approvals etc…). Keep all OtC stakeholders informed via Salesforce cases. document and share best practices with their peers and the relevant GPO. Send to the customer any specific advertising specifications in a timely manner. Ensure advertising copy is received form customers in a timely manner and in the correct format. Liaise with publications and sales as required if there are issues raised by the customer in regard to copy. Assist to ensure customer satisfaction following advertising investments. Assist with lead conversion during sales campaigns (as applicable). Some collaboration with regional colleagues could be required. Provide feedback as relevant On occasion, other tasks and deliverables may be requested by the Director of Global Sales.
We would love to hear from you if
You are a recent graduate, within the last 12 months in Business Administration or equivalent
Ability to work effectively in an international and multicultural fast-paced team environment.
Persistent and positive can-do approach.
Ability to work efficiently and effectively under pressure and meet deadlines.
Strong sense of customer service, ownership and accountability.
Good interpersonal and communication skills.
Excellent English skills (verbal & written), knowledge of other languages is an asset.
Highly computer literate, with experience and enthusiasm for systems.
Travel Required: No
*Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you*