Sales Operations Coordinator
This role offers the opportunity to work within a dynamic team, focusing on optimizing retail services and IT operations. As a key link between the point of sale and headquarters, you will provide support and guidance to users of the POS and merchandise management system. Your primary responsibility will be to act as the first point of contact for operational inquiries relating to day-to-day business at our sales locations.
Additionally, you will contribute to exciting projects aimed at process optimization and the further development of systems and processes in the retail sector. This may involve advising retail departments on the evaluation and introduction of new technologies. You will also be responsible for organizing and implementing user training courses, ensuring a seamless learning experience for our employees.
The ideal candidate should possess a commercial apprenticeship or comparable studies, with a technical understanding or interest in technical topics in the retail environment. Strong communication and organizational skills are essential, as well as reliability, flexibility, and team spirit. Proficiency in MS Office (Word, Excel, PowerPoint) is required, and passion for fashion and lifestyle is highly valued. Initial experience in retail or the textile industry is an advantage.
Key Responsibilities:
* Act as the first point of contact for users of the POS and merchandise management system.
* Provide support and guidance for operational inquiries relating to day-to-day business at sales locations.
* Contribute to process optimization and the further development of systems and processes in the retail sector.
* Advise retail departments on the evaluation and introduction of new technologies.
* Organize and implement user training courses.
Requirements:
* Commercial apprenticeship or comparable studies.
* Technical understanding or interest in technical topics in the retail environment.
* Strong communication and organizational skills.
* Reliability, flexibility, and team spirit.
* Proficiency in MS Office (Word, Excel, PowerPoint).
* Passion for fashion and lifestyle.
* Initial experience in retail or the textile industry is an advantage.