Please note that only applications submitted in English will be considered.
Join Our Team as an IT Support Specialist
Key Responsibilities
Local Lausanne Support
* Everything Laptops (Windows and MAC)– purchase, sending for repairs, maintaining asset management, setup, configuration, maintenance, patching, updates, upgrades, device drivers setup and troubleshooting etc.
* Everything Mobile Phones (Apple, Samsung) – purchasing, sending for repairs, maintaining asset management, setup, configuration, maintenance, patching, updates, upgrades etc.
* Managing the provision of new
* Everything Video Conferencing – We have Cisco and Logitech across our Meeting rooms using Zoom, Webex and Teams.
* Setting up of mobile VC equipment for special events and providing hands on support (end to end). Internet connectivity, Projectors, Sound, Lighting, Cameras etc.
* Switzerland Active Directory Management, housekeeping, troubleshooting and maintenance
* Email Defence Perimeter (External / Internal Defence) Mimecast and O365
* User Policies
* Standard Operating Procedures
* Support users remotely (either in Switzerland or other parts of the world)
Global Support
* Participate in all Global IT Support functions where you will be exposed to many technology subjects ranging from Cloud Azure, O365 Online, Mimecast, Exchange, Teams, etc, to chosen
Qualifications
* Min 2 years' experience in onsite services.
* Excellent inter-personal skills with the ability to communicate effectively across all layers of the organisation.
* Ability to learn quickly
* Works well within a team as well as an individual.
* A self-started without the need for day-to-day management
* English is a must
Technical Proficiency
* Desktop and Laptop Installation and Support (Windows as well as Apple Devices)
* Proficient in installation and support of peripherals – Printers, Scanners etc…
Why Join Bata?
Be part of a global company with a legacy of over 125 years, serving over 1 million consumers a day in 5,300 stores worldwide. At Bata, we value innovation, growth, and a collaborative spirit. You'll work with passionate professionals in a truly international environment where your contributions matter.
Equal Opportunity Statement:
We are committed to diversity and inclusion, ensuring a workplace where everyone is valued and respected.
Ready to grow with us? Apply now