1. Background ORG has established a formal Master Data Management (MDM) and Data Governance Framework and selected INFORMATICA as its strategic Master and Reference Data Management platform. The initial priority use cases: Customer (MDM) and Geography (RDM) – are foundational to ORG's operations, analytics, reporting, and external data exchange, and must be managed through a single, authoritative INFORMATICA platform aligned with ORG's governance standards. ORG is working with an implementation partner to deliver the initial INFORMATICA solution; however, ORG requires a senior, technically authoritative INFORMATICA MDM/RDM expert who will work closely with the partner to ensure these use cases are delivered within the project timeframe, and who will then take over full technical and business ownership of the platform, enabling ORG to operate, extend, and onboard additional use cases independently after partner exit. 2. Objective To lead the business-aligned implementation of INFORMATICA MDM and RDM, translating ORG's existing governance framework into:
• Operational MDM and RDM.
• INFORMATICA data models, match rules, survivorship and workflows
• Golden records for Customer / Party data
• A steward-enabled operating model This role is responsible for ensuring that what was defined in governance becomes real in INFORMATICA. 3. Scope of Work 3.1 Golden Record Definition
• Lead workshops with business owners and data stewards to: o Validate customer and reference data definitions o Finalize the master data model by working with the implementing partner and the Data Governance and Management Section (DMGS). o Define golden-record rules
• Ensure MDM aligns with: o Business processes o Downstream system consumption o INFORMATICA data model structures 3.2 Functional and Technical Design
• Own the functional and technical design by working with the implementing partner and DMGS: o Data models o Match & merge rules o Survivorship logic o Reference data structures o Stewardship workflows
• Translate business and governance rules into INFORMATICA configuration 3.3 Implementation Partner Oversight
• Review: o INFORMATICA configurations o Integration designs o Data migration rules
• Ensure the partner implements: o The approved MDM o Governance-aligned matching and survivorship o Usable stewardship workflows 3.4 Golden Record & Data Quality Delivery
• Oversee profiling, cleansing, and deduplication of customer data
• Validate: o Match accuracy o Merge outcomes o Golden record completeness
• Ensure INFORMATICA produces trusted, business-usable master data 3.5 Stewardship & Business Enablement
• Configure and validate stewardship workflows in INFORMATICA
• Train and support: o Data stewards o Business owners o IT users
• Ensure users can: o Review matches o Resolve conflicts o Manage reference data
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