[NDK] NetSuite Support Specialist - B2B Operations
Join to apply for the [NDK] NetSuite Support Specialist - B2B Operations role at Nidecker Group
[NDK] NetSuite Support Specialist - B2B Operations
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Join to apply for the [NDK] NetSuite Support Specialist - B2B Operations role at Nidecker Group
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Nidecker is looking for a NetSuite Support Specialist for our B2B Operations.
The ideal candidate must be passionate about problem solving. He/she should also be able to understand operational flows and identify blockages within NetSuite. Finally, he/she will need to work closely with the NetSuite team to develop the tool in line with business needs.
We currently use NetSuite as our main ERP, integrated with the Elastic Suite platform to manage our B2B sales channel. This integration is based on advanced Saved Searches, and our teams use NetSuite to track order flow, invoicing and sales management.
Responsibilities
* Analyze and resolve anomalies linked to B2B orders (Sales Orders) automatically integrated into NetSuite.
* Monitor the entire order lifecycle: creation, validation and invoicing.
* Handle and optimize Saved Searches, especially for export and automated data transfer to other systems.
* Identify sources of blockage (data errors, mapping, permissions, dependencies) quickly.
* Make simple functional adjustments to NetSuite (custom forms, fields, workflows).
* Collaborate with the NetSuite team (internal or external) to define development or customization needs. Participate in testing and monitoring developments.
Requirements
* Experience with NetSuite (administration, support, or key user).
* Excellent command of Saved Searches, including complex data export needs.
* Knowledge of automation tools like Power Automate, FileZilla, etc.
* Strong Excel skills for data manipulation and validation.
* Understanding of standard objects: Sales Orders, Items, Customers, Transactions.
* Rigor, organization, proactivity, problem-solving skills.
* Good interpersonal skills for smooth collaboration with business and technical teams.
* Professional English; additional languages a plus.
* Passion for snowboarding and outdoor sports knowledge preferred.
Benefits
* Work with a renowned Swiss sports and footwear company.
* Supportive, collaborative environment focused on sustainability and excellence.
* Opportunities for professional growth in a dynamic market.
* Employee discounts and B2B partner deals.
* Wellbeing activities like Snow Days, Ride Days, running, ice plunges, afterworks, etc.
Apply today and advance your career with us!
About us
Nidecker Group owns top brands like Emerica, éS, Etnies, Jones, Nidecker, Thirtytwo, and #YES. Based in Rolle, we operate globally with over 60 distributors in more than 40 countries.
Visit our website for more info.
Additional Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Information Technology
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