Job Description
Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Manages and deploys internal end user technologies (e.g., SharePoint).
Job Requirements
Strong knowledge of Microsoft Windows, iOS and Android Operating systems
Familiarity with Microsoft Office suite, Google Apps, VoIP
Basic server room knowledge
Fluent German and English
Time management skills
Excellent communication skills (written & verbal)
Ability to build & manage strong working relationships with end users
Ability to deliver at a high level, even when under pressure, when working both independently and also as part of a team
Friendliness, team‑player skills
Good negotiation and training skills
Ability to translate business needs into IT terms
Operating Company
Nobel Biocare
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