Job Description
Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Manages and deploys internal end user technologies (e.g., SharePoint).
Job Requirements :
Strong knowledge of Microsoft Windows, iOS, and Android Operating systems
Familiarity with Microsoft Office suite, Google Apps, VoIP
Basic server room knowledge
Fluent in German and English
Time management skills
Excellent communication skills (written & verbal)
Ability to build & manage strong working relationships with end users
Ability to perform at a high level, even under pressure, both independently and as part of a team
Friendliness, team-player skills
Good negotiation and training skills
Ability to translate business needs into IT terms
Operating Company : Nobel Biocare
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (Agency) to have been referred by the Agency free of charge, and Envista will not pay a fee for any placement resulting from the receipt of such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and only in conjunction with a valid, fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such an agreement and written approval in place.
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