Job Description
Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Manages and deploys internal end user technologies (e.g., SharePoint).
Job Requirements
* Strong knowledge of Microsoft Windows, iOS and Android Operating systems
* Familiarity with Microsoft Office suite, Google Apps, VoIP
* Basic server room knowledge
* Fluent German and English
* Time management skills
* Excellent communication skills (written & verbal)
* Ability to build & manage strong working relationships with end users
* Ability to deliver at a high level, even when under pressure, when working both independently and also as part of a team
* Friendliness, team‑player skills
* Good negotiation and training skills
* Ability to translate business needs into IT terms
Operating Company
Nobel Biocare
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