Are you a top tier mortgage professional with the grit, talent, and drive to thrive in a fast paced, high stakes role? At RCG Mortgage, were not looking for averagewe want the best. If youre an experienced Loan Officer Assistant or Loan Partner with impeccable attention to detail, top notch customer service skills, and a commitment to going above and beyond, you may be the unicorn we need. Only those with a burning desire to make an impact, a commitment to excellence, and the expertise to support our high performing Originators should apply.
The Opportunity of a Lifetime:
As an Elite Loan Partner, youll be at the center of a team pushing the boundaries of whats possible in the mortgage industry. Working side by side with the industrys best, youll support Originators who have deep connections with high level agents, helping them provide white glove service from contact to contract. This role is crucialyoure the backbone of a seamless loan process, empowering our Originators to focus on building relationships and scaling success.
Why Join RCG Mortgage?
When you join us, youre not just stepping into a job; youre joining a mission. RCG Mortgage is dedicated to empowering loan officers to achieve the kind of success that changes lives. We provide the top tier resources, exclusive access to elite agents, and best in class coaching to ensure youre equipped to succeed at the highest level.
Responsibilities
Your Mission (Should You Choose to Accept It):
* Master Relationship Builder: Establish lasting connections with referral partners, borrowers, and agents. Youre the heartbeat of the loan process, ensuring clients feel supported at every step.
* Loan Process Guide: Seamlessly guide borrowers through applicationswhether digital, by phone, or in personmaking their experience smooth from start to finish.
* Preparation and Precision: Gather and prepare all documentation with accuracy, ensuring clients loans move seamlessly through the contact to contract phase.
* Communication Powerhouse: Youll be the main point of contact, addressing borrower questions with a level of service that leaves them raving about their experience.
* Mortgage Product Knowledge Expert: Stay current on FHA, VA, CONV, and USDA products so that youre ready to handle any client scenario with confidence.
* Process Leader: Communicate effectively with the loan officer, processor, operations team, and all relevant parties to maintain smooth, synchronized operations.
* Problem Solver Extraordinaire: Tackle loan issues head on, resolving challenges before they escalate and ensuring clients stay on track for closing.
* Continuous Learner: Soak up knowledge, contribute to process improvements, and constantly push yourself to be the best in your field.
Qualifications
Who You Are: