Hotel day ambassador (internships)
Application Deadline: 3 April 2026
Department: Hotels
Employment Type: Internship
Location: Switzerland, Geneva
Reporting To: hotel manager
Compensation: CHF2,385 / month
Description
We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.
We’re proud to put hospitality back in the hospitality industry, and that’s because of our ambassadors. We don’t hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests.
your typical citizenM shift could include:
* Making sure everyone gets a warm welcome as soon as they walk in;
* Helping guests at the self check-in kiosks (we have no reception desk);
* Preparing and serving hot and cold breakfast and meals;
* Brewing delicious coffee or mixing a signature cocktail;
* Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
* Maintaining the living room and the canteen clean, and arranging food displays for the following shift;
* Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
* Handling reservations in our property management system (PMS);
* Preparing societyM meeting rooms where applicable.
do you have what we’re looking for?
To be successful at citizenM, you’ll need to have:
* A genuine touch: Treat all people as you would treat your best friends;
* A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes.
And you’ll need to be:
* A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too small.
* Real caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive change.
* Fluent in English. Other language abilities are welcome too!
what's in it for you?
What’s in it for you?
* Internship allowance
* Monthly personal improvement plan
* Exciting on the job training across hotel operations including coffee, mixology, front desk, food preparation and service
* Full immersion (onboarding training)
* Access to citizenM learning and development programs
* Staff meal provided each shift. Delicious barista coffee & tea whilst working
* Up to 10 citizenM experience nights for you (and a discounted rate for friends and family)
* Wellbeing Program (EAP)
Typical shifts are: our hotel operates 24/7 with a rotating flexible schedule, including:
- Morning: 7:00AM-3:00PM
- Evening: 3:00PM-11:00PM
- Availability to work weekends is required!
#J-18808-Ljbffr