Join etkon (Schweiz) AG, a leading dental manufacturing firm. Enjoy a dynamic work environment with great benefits.
Tasks
* Engage with new and existing customers on satisfaction and quality.
* Identify customer needs and communicate them to the sales team.
* Support sales campaigns and manage customer information accurately.
Skills
* Experience in the dental field, preferably as a dental technician.
* Strong service orientation and IT affinity required.
* Excellent organizational skills and fluency in German and French.
Job Advertisement:
etkon (Switzerland) AG, part of the Straumann Group, is the largest and one of the most innovative manufacturing companies for dental technology services in Switzerland. We offer dental practices an efficient and economical access to implant-supported and tooth-borne restorations. We manufacture 100% "Swiss Made" with high precision, without compromising on quality.
Tasks:
* Actively inquire with new and existing customers regarding satisfaction, quality, and service
* Identify customer needs and potentials and pass them on to the field sales and further coordination
* Create and actively follow up on cost estimates and offers
* Telephone consultation on materials, designs, options, and services
* Support sales promotions, product launches, and campaigns (by phone / administratively)
* Maintain and update customer information in the system (e.g., preferences, potentials, special features)
* Contribute to the structured development of existing customers (sales development, expansion of cooperation)
* Assist with order processing (accept, record, and manage new orders, check and evaluate order parameters for feasibility, completeness, meaningfulness, clarify missing information, follow up on outstanding responses, etc.)
* Support colleagues in work preparation / customer service
* General operation and assistance in ensuring the telephone switchboard
Profile:
* Professional experience in the dental field. Experience as a dental technician is an advantage
* Experience with administrative tasks
* Strong service orientation (internal and external)
* IT affinity
* Organizational talent
* Structured way of working
* Team player
* Calm and resilient personality
* Very good German and French skills are mandatory, Italian is an advantage
Your Benefits:
You can expect a varied and exciting challenge in a solid Swiss company with a modern working environment. Trust, fairness, and professionalism are important to us. We offer flexible working hours, attractive contract conditions, and work in a motivated and versatile team in a reputable company.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type: Full Time
Alternative Locations: Switzerland : Rheinfelden
Travel Percentage: 0 - 10%
Requisition ID: 20366
#J-18808-Ljbffr