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Base pay range
CHF1.00/hr - CHF2.00/hr
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Recruitment Consultant at Computer Futures
Job Title: ICT Service Manager - Mobile Device Management (MDM)
Start Date: As soon as possible
Duration: 6 months (with possibility of extension or permanent employment)
Location: Bern, Switzerland
About the Role
Job Title: ICT Service Manager - Mobile Device Management (MDM)
Start Date: As soon as possible
Duration: 6 months (with possibility of extension or permanent employment)
Location: Bern, Switzerland
About the Role
To support our dedicated medical professionals and passionate nursing staff with innovative and professional ICT solutions, we are looking for a committed and motivated ICT Service Manager. In this pivotal role, you will act as a central hub, ensuring the optimal delivery of the services under your responsibility. Your expertise and dedication will help shape a digitalized ICT future in an environment where people work for people.
Your Responsibilities
* Operate and continuously develop the Mobile Device Management (MDM) services
* Manage service levels, budgets, and costs for assigned services
* Monitor and control service performance in collaboration with providers, following ITIL standards
* Contribute to architecture design and ensure compliance with security regulations
* Lead and implement release planning and integration of digital workplace solutions
* Analyze and resolve disruptions, manage problem management, and optimize service availability
* Collaborate on procurement and integration of cloud services in projects
* Drive continuous service improvement initiatives
* Advise stakeholders and maintain up-to-date documentation and inventory data
Your Profile
* Completed education in computer science, business informatics, or equivalent professional experience in ICT service management
* Strong expertise in MDM systems, Mobile Devices, Microsoft Intune, SCCM, Digital Workplace, and Cloud Services
* Proven experience in incident, problem, change, and release management (ITIL)
* Experience in planning and implementing digital workplace solutions
* Open, communicative personality with strong interpersonal skills
* Independent and structured working style with the ability to translate business needs into ICT solutions
* Fluent in German, with good command of spoken and written English
To find out more about Computer Futures please visit www.computerfutures.com
To find out more about Progressive Recruitment please visit www.progressiverecruitment.com
To find out more about Real Staffing please visit www.realstaffing.com
To find out more about SThree please visit www.sthree.com
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Industries
Hospitals
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