Duarte is a communication agency and training firm – we help write, design, and deliver groundbreaking stories and visual presentations that inspire action. We are experts in using the communication to move people in moments that matter, from the epic to the everyday. Based on over 30 years of up-leveling communication for the world's most successful brands, our framework helps people articulate their ideas effectively using persuasive content, purposeful visuals, and polished delivery to drive your broader strategic goals. We’ve codified the knowledge we gain from the highest performing brands and executives in the world and transform the insights into a practical, research-backed methodology that can help anyone communicate their best.
Working at Duarte
At Duarte, we value teamwork, respect, creativity, learning, laughing, and long-lasting relationships. People who come to Duarte find more than a job. They find a home, a career, a calling. At our core, we are visual thinkers and storytellers. We are changing the way the world thinks about communication and the momentum is growing.
Working with the Strategy, Content, and Coaching Team
Big on brains, small on ego, we love to geek out about communication. We’re the team that helps leaders bring clarity to complexity – whether through sharp strategy, compelling content, or transformative coaching. We work independently and fast, but lean on each other for brainstorming, inspiration, camaraderie, and support. We are serious about solving communication problems, but don’t take ourselves too seriously. We’re always learning from each other, always laughing together, and always raising the bar. If you’re brilliant at what you do and fun to work with, we’re excited to learn all the ways you’ll complement our culture.
Role Summary
Our Content Developers write the content for our clients’ important communication moments, from presentations to reports. That’s the straightforward description. But who are they really? They’re storytellers, they’re archeologists, they’re magicians and maestros. They can artfully translate what someone wants to say (even when the client isn’t quite sure themselves) into a compelling story that resonates with the audience.
The output might be a sales deck, a corporate overview, an internal presentation, a keynote, an investor deck, a white paper, an annual report, a training, or any other key communication moment where our clients need support. In every case, our Content Developers bring creative problem-solving and imaginative thinking that stays true to our clients’ strategic goals.
Essential Duties and Responsibilities
As a Content Developer (Level II), you’ll lead client discovery meetings, generate creative concepts, determine the content’s structure and flow, write and revise the content, deliver your recommendations to clients (e.g., present the script with confidence and energy as if you were on the main stage), translate the written and spoken word into visuals, handoff your visual recommendations to Designers and Art Directors, and review files for quality assurance. Below you’ll find more details about the duties and responsibilities wrapped up in that process.
* Writes compelling content that embraces and champions the “Resonate” and “DataStory” communication principles.
* Develops content that accurately reflects client’s intent, connects with their audience, and makes imaginative use of the medium.
* Translates complex technical concepts into clear messages, while also crafting cinematic, high-impact moments for the keynote stage.
* Manages multiple projects and produces client-ready work within tight project timelines and on (or under) budget.
* Crafts content “for the page” differently from “spoken-word” content.
* Revises and edits drafts and final deliverables with a strong attention to detail.
Verbal Communication:
* Embraces and champions the ”Captivate” communication principles.
* Leads meetings in a way that’s productive and delightful for the client and internal team members.
* Presents recommendations to clients with passion and polish.
* Clearly articulates ideas that are appropriate to the situation and setting.
* Demonstrates active listening and ensures forward motion by building on participant contributions, clarifying ambiguities, and restating agreements.
Consulting:
* Interfaces heavily with ‘C’ level clients and is able to quickly demonstrate value.
* Projects executive presence that builds trust and confidence, ensuring you’re viewed as a strategic partner and subject matter expert.
* Knows the client’s industry and technology well enough to support their business objectives while still bringing “Duarte magic.”
* Identifies potential barriers to success and artfully brings stakeholders to consensus.
* Manages confrontational situations and takes control in a professional manner.
* Builds relationships and rapport that creates ongoing demand from our clients.
Research and Analysis:
* Locates and summarizes the information in primary and secondary sources.
* Gathers relevant insights about the client, their target audience, competitors, and story landscape.
* Analyses research on both qualitative and quantitative levels and converts data into meaningful insights and compelling content.
* Parses raw data to create actionable frameworks for Designers.
* Directs Level I Content Developers and contractors on projects.
* Builds relationships and rapport with client and internal teams in a way that’s both professional and engaging.
* Actively participants in internal brainstorming sessions, sharing ideas and pushing back while maintaining a positive group dynamic.
* Contributes to multiple project teams at once while bringing dedication and enthusiasm to each one.
Creativity:
* Embraces and champions the “Slide:ology” principles and thinks visually about the best ways to communicate a message.
* Generates and merges creative ideas with clients’ highly technical information and strategic needs.
* Pushes beyond the “quick fix” or thinking there’s only one solution to a challenge.
* Represents Duarte, its capabilities, and its offerings accurately and with conviction.
* Inspires the best from project teams throughout concept development, content visualization, and design critiques.
* Has high standards for quality and ensures accuracy of own and others’ work.
* Incorporates Duarte strategic goals in negotiating process.
* Reports back to management on client dynamics and strategy acceptance and adjusts approach accordingly.
Note: other duties may be assigned
Requirements
Education and/or Experience
* Bachelor’s Degree (BS/BA) in Liberal Arts, relevant field, or equivalent work experience
* 5+ years professional experience in a role with heavy writing/presenting demands
* Skilled at handling high-stake projects
* Experience working directly with leaders (either internal or external)
* Enjoys and excels at juggling multiple projects at once
* Proven storyteller with knowledge of communication best practices
* Experience speaker coaching is a plus
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In fulfilling the responsibilities associated with this position, the employee will routinely be expected to sit, utilize their hands for fine manipulation, and communicate verbally or aurally. Frequent reaching with hands and arms is also required. The role necessitates specific visual capabilities, particularly close vision. Additionally, the employee may occasionally be required to lift and/or move items weighing up to 10 pounds. Close vision remains an essential requirement for this position.
Compensation
Employees new to Duarte typically start at the beginning of the pay range. Base pay is part of a total compensation package that includes monthly stipends for health, wellness, and tech spending, and benefits (including 100% subsidized medical coverage, dental, and vision for employees).
Duarte utilizes a simple and transparent pay structure which is based on a variety of factors. The National Average range provided below will be reviewed and adjusted as needed based on location, experience, and job-related skills. Duarte is committed to the growth of our team members with paths to Senior Content Developer, Senior Communication Strategist and beyond based on how quickly you learn our methodology and win over our clients.
The intro national average base pay range for this role is: $79,000–$83,000 annually.
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