Diagnostics Divisional Support Specialist
Responsible for :
Provide efficient and professional operational support, primarily to the Diagnostics Commercial and Customer Technical Service (CTS) teams in the Switzerland in Key areas Marketing Comms, Compliance, KPIs and Records & Vendor Management.
This is a multi-functional role, where you will work in collaboration with Diagnostic management & staff and liaise with other Grifols departments in the UK and Sant Cugat, Spain (HQ)
Main tasks and duties :
Managed service contract Key Performance Indicators (KPIs) collation and submission
Provide marketing communications and exhibitions support
Maintenance of procurement, new and current vendors and purchase requisitions for the Diagnostic teams
Responsible for Compliance event submissions and liaison with Compliance team
Contract Signatory process via DocuSign and Records Management
Travel support for customers including liaison with Grifols Viajes (Travel) when required
The management of attendance of staff and customers at conferences, training events etc, to include but not limited to booking of venue, catering, equipment requirements and general logistics
Distribution of key customer notifications
Responsible for engineer tool calibration process
Maintenance of the diagnostics quotes system
Knowledge & Skills :
Proven ability to multi-task
Highly organised
Highly IT literate in all MS Office applications
Works well under pressure
Fluent in English, German and French.
Qualifications :
A level’s or equivalent
MS Office Intermediate to Advanced level (Excel in particular)
Time commitment
Travel may be required for training / to meet reasonable business needs.
70% of full HC
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