About the role
We are seeking a French speaking Senior IT Engineer with manufacturing experience for an on‑site role in Bulle, Switzerland. The ideal candidate must have strong IT knowledge and extensive experience in manufacturing or automation systems such as Aveva System Platform. The candidate should be highly motivated, innovative, and a self‑starter, possessing excellent interpersonal and problem‑solving skills.
Responsibilities
Provide IT L3 support for the IT side of Manufacturing Applications
Read and understand Business User Requirements Specification documents
Support the execution of system changes and optimization under site change control
End‑to‑end IT incident management
Redact Knowledge Base articles for future incident resolution
Monitor Application health
Proactive and reactive problem management
Create and manage problem tickets
Coordinate end‑to‑end problem resolution (Infrastructure, Network, DB & product vendors as appropriate)
Change Management
Follow up on change activities
Perform change activities as needed (IQ/OQ tests)
Application Operations & Lifecycle Management
Manage application patching (installation, coordination with product vendor)
Create installation procedures as appropriate
Create and manage asset information in CMDB
Manage application accesses (create/modify/disable)
Update configuration guide
Requirements
Familiarity with ISA 88 and GAMP (nice to have)
Minimum over 5 years relevant industry experience
Pharma industry experience preferred
About Cognizant
Cognizant ( Nasdaq-100: CTSH ) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry‑based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies worldwide. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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