To drive our continuous organic growth, we are constantly looking for highly qualified professionals. To strengthen our team in the Global IT department we are looking for a dedicated Quality IT Systems Administrator (f/m/d), 100%.
The Quality IT Systems Administrator is responsible for the reliable, compliant and efficient operation of Quality IT Systems within the Bachem Group. This role ensures day-to-day system administration, technical configuration and operational support of regulated Quality IT platforms in close collaboration with the Quality IT System Owner as well as Business Owners and Business Administrators from Quality and Regulatory Affairs. The position supports the stable operation, continuous improvement and inspection-readiness of Quality IT Systems used across the organization.
Your tasks:
Administer and operate assigned Quality IT Systems according to the applicable processes, ensuring availability, performance and compliance
Perform user and role management, system maintenance and supports in system configuration & validation activities
Support release and upgrade activities in coordination with the Quality IT System Owner
Monitor system operation and ensure incident resolution in line with IT Service Management processes
Collaborate closely with Business Owners and Business Administrators to support business processes in alignment with the Quality IT System Owner
Translate approved business and system owner requirements into system configurations and operational setups
Provide expert system support for Quality and Regulatory Affairs users
Support compliance of Quality IT Systems with applicable GxP regulations and internal standards
Contribute to validation and change documentation (e.g. risk assessments, testing support)
Ensure systems remain inspection ready and compliant with the applicable regulations (e.g. data integrity, GxP, GDPR, etc.)
Support audits and inspections together with Quality IT System Owner and Quality stakeholders
Handle incidents, service requests and changes for Quality IT Systems
Support root cause analysis and corrective actions related to system issues
Ensure proper documentation and traceability of changes and system activities
Identify opportunities for operational improvements and system optimization
Support the implementation of best practices for Quality IT Systems administration
Stay up to date with the supported system’s capabilities to advance system evolution and usability
Your profile:
Bachelor’s degree or equivalent experience in Information Technology, Life Sciences or a related field
Experience in administering IT systems in a regulated (GxP) environment
Practical experience with Quality IT Systems and platforms is preferred, such as:
Veeva Vault (Veeva Vault Quality and/or RIM)
Kneat Gx
DocuSign (GxP relevant use cases)
Solid understanding of CSV / CSA, GxP compliance and data integrity principles
Experience with IT Service Management processes (e.g. ITIL)
Structured, quality focused and reliable working style
Strong communication and collaboration skills
Fluency in English; German is an advantage
Our offer:
A dynamic and rapidly growing work environment with internal development and training opportunities
Flexible working hours with home office days and an option for obtaining additional vacation days through workload reduction
Company‑run daycare center on the Bachem Campus in Bubendorf
60% coverage of pension fund contributions by Bachem AG as well as option for extra-mandatory pension provision with our Pension Plan Plus
Access to benefits platforms with discounts from external partners
Fresh, healthy and varied food in our staff restaurant
A wide range of free sports activities on the Bachem Campus
#J-18808-Ljbffr