Restaurant Supervisor
Permanent contract / Crans-Montana, Switzerland
Restaurant Supervisor is responsible for the smooth organization of the outlet’s daily operations and planning of special events, adhering to industry standards. They animate practical workshops and hands‑on classes, evaluate students, and mentor to foster passion and hospitality.
Main Responsibilities
Take responsibility for the good conduct of service operations in the outlet.
Contribute to highest possible service quality following industry expectations and Les Roches standards.
Support the Restaurant Manager & Service Instructor in organizing the outlet (update and development of menus, maintenance of updated floorplan, proper follow up of reservation list, etc.).
Apply hygiene and grooming standards in the assigned outlet.
Be accountable for financial aspects of the outlet, including cash count and end‑of‑shift closure.
Participate in on and off‑campus events and caterings.
Animate practical workshops for semester 1 students in restaurant.
Evaluate and assess students in class and report via appropriate system.
Supervise stagiaires and monitor their performances through the semester.
Participate in maintaining grooming standards, including morning roll call.
Be involved in Les Roches’ life, taking part in mentoring of clubs.
Education and Professional Experience
Higher Education Diploma in Hospitality Management, Food & Beverage or related field.
Minimum of 3 years’ experience in international hotel environment in service, room service, banqueting, bar or sommelerie.
Previous managerial experience and/or educational experience is a plus.
Knowledge and Skills
Fluent in English (written and spoken).
Team‑oriented, collaborating efficiently with others, building relationships, and communicating transparently and respectfully.
Highly adaptable to other cultures, understanding the richness of multi‑cultural environments.
Entrepreneurial mind, with interest and ideas for business development.
Knowledgeable about IT programs and restaurant systems (POS, reservation system, etc.).
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