Systems Engineer– MSSP
Location : Zurich
We are looking for a Systems Engineer to work closely with a sales representative in our MSSP vertical. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities :
Pre-sales : assist in qualifying sales leads from a technical standpoint.
Sales calls : be the main technical resource on sales calls and answer / educate the customer onissues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales : be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
Provide assistance to identified customers with post-sales training.
Required Skills :
Minimum 2 years’ experience in technical / pre-sales support
Minimum 2years’ experience in LAN / WAN / Internet services administration
Understandingof DNS and NFS, SMTP, HTTP, TCP / IP
Understanding of thefollowing technologies : Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
Basic understanding ofthe following technologies and protocols : RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
Basic understanding ofencryption and authentication technologies
Professional fluency in German
Education :
Bachelor’s Degree or equivalent experience. Graduate degree preferred.
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