PJob Title: IT Support Specialist /ppJob Type: Full time (80% - 100%) /ppLocations: Bern /ppWe've partnered with an innovative and international company that is now looking for an IT Support Specialist to strengthen their internal technical support team. This role focuses on Windows and Microsoft 365 environments and offers the opportunity to work within a motivated and forward-thinking team. /ppYour main task: /pliAct as the initial point of contact for internal IT issues, ensuring accurate documentation, analysis, and escalation of technical requests /liliProvide hands-on support and maintenance for user accounts, workplace devices, and a range of office software /liliHelp streamline and automate service desk operations and ensure smooth IT infrastructure performance /liliStay up to date with emerging technologies and suggest relevant improvements /liliWork collaboratively with the team to manage a range of IT tools, including Microsoft 365, Intune, Atlassian products, and monitoring solutions /liliOversee equipment storage and ensure asset inventory is well-maintained /liliOffer training and assistance to staff on everyday IT tools and processes /lipRequirements: /pliFoundational experience in IT support or system administration (e.g., Windows OS, Microsoft 365, automation tools, user account management) /liliEagerness to learn and take on new technical challenges /liliStrong organizational skills to manage time and tasks effectively /liliA solution-oriented mindset with the ability to handle technical problems creatively and independently /liliDependable, proactive, and adaptable to dynamic work environments /liliAbility to thrive in a multicultural workplace and communicate well across different professional backgrounds /liliProficiency in English, both written and spoken /lipIf you're passionate about infrastructure and support and ready to contribute to exciting projects in a collaborative environment, we'd love to hear from you! /p