Ph3Accelerate your career at RXO /h3 pRXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. /p pAs a Director, Market Operations at RXO, you will have PL responsibility for an assigned region and manage all aspects of operations. You’ll lead a team of direct reports, interact with key customer contacts, and have accountability for driving operational efficiency while improving the overall customer experience. You’ve built an impressive career already and you’re ready to take it to the next level. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our dynamic global team and we’ll help you develop to a level that will exceed your expectations. /p h3What Your Day-to-day Will Look Like /h3 ul liLead a team of field-based direct reports who are responsible for operational efficiency, customer service and contractor procurement /li liMonitor financial metrics to identify trends and anticipate future outcomes; use financial discipline to guide business decisions /li liProactively manage customer service metrics to drive an excellent customer experience /li liProvide guidance, training, and performance management to employees while developing talent through continuous coaching /li liEstablish and maintain effective, collaborative work relationships both internally and externally /li liDevelop an understanding of the assigned region, including competitors and socioeconomic trends, to identify and prioritize opportunities /li liRegularly monitor financial and service-related performance against commitments and targets; identify and implement specific initiatives to address performance shortfalls /li liManage expenses accurately and meet PL budget goals; develop insightful, value‑added, and actionable analyses with detailed explanations regarding drivers of those results /li liPrioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established timeframe /li /ul h3At a Minimum, You’ll Need /h3 ul li7 years of experience in carrier development, delivery, distribution logistics and facility/warehouse management /li liExperience performing complex analyses of data, processes, policies, procedures and/or systems /li /ul h3It’d Be Great If You Also Have /h3 ul liBachelor’s degree in a business‑related field /li li10+ years of experience in the logistics and transportation industry /li liProven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees /li liExcellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience /li liSelf‑motivated work style with the ability to work well with minimal supervision or in a team environment; consult with team members and management as needed /li liStrong organizational and time‑management skills /li /ul h3Our Benefits /h3 ul liComprehensive medical, dental, and vision plans /li li401(k) retirement plan with up to 5% company match /li liPre‑tax accounts to help streamline eligible expenses /li liCompany‑paid disability and life insurance /li liEmployee Assistance Program (EAP) /li liCareer and Leadership Development Programs /li liPaid time off, company holidays, and volunteer days /li /ul h3Our Culture /h3 pOur values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. /p h3The Next Step /h3 pReady to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. /p pWe are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here. /p /p #J-18808-Ljbffr