Banking Operations Manager
The Context: Porters is building the AI-native backoffice for banks and fintechs, moving from manual case handling to exception-only handling. As we scale, we need a specialist who understands the intricate mechanics of Banking Operations teams and their processes to ensure our platform remains compliant, efficient, and bulletproof while pushing the boundaries of what automated Banking Ops can achieve.
Mission: You will be the architect of operational excellence and the human "fail‑safe" for our high‑stakes banking processes. Your mission is to take radical ownership of the outcomes of our Banking Ops processes, acting as the critical link between fintech clients, regulatory authorities, and our engineering teams. You won’t be "processing cases" but you will be help fine‑tune the "Action Engine," identifying operational risks, and leveraging our AI capabilities to turn manual workflows into scalable, automated masterpieces that maintain a perfect balance of speed and regulatory precision.
This job is in person (Zurich, Switzerland) or remote (CET +/-3 hours).
Your responsibilities
1. Manage and take hands‑on ownership of tasks related to banking operations processes (e.g., seizures / Pfändungen), insolvencies, or similar in line with internal controls as well as regulatory frameworks
2. Act as a key point of contact for our fintech and