* Welcome and assist guests in person and over the phone, ensuring a professional and friendly experience
* Schedule and manage appointments for treatments, massages, wellness programs, packages, and personal training sessions to maximise therapist efficiency
* Handle billing and payment processing for all spa services
* Promote spa treatments and products while providing tailored, professional recommendations
* Maintain a high level of guest satisfaction through attentive and personalised service
* Actively promote the hotel's services and those of the Michel Reybier Hospitality Group
* Deliver a range of professional spa treatments in line with established standards
* Provide personalised consultations and recommend suitable treatments and products
* Maintain cleanliness, hygiene, and presentation of treatment rooms and spa areas
* Manage appointments efficiently to optimise workflow and guest satisfaction
* Adhere to the hotel's quality standards
We want the best in Zermatt…
As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, “doing good for our guests” and “Hospitality by Heart,” is something we live every day as a team. Become part of it too!
To strengthen our team, we are looking for motivated chef de rang for the upcoming summer season 2026.
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* Reception/front desk operations
* Hands-on treatments (massages, facials, body treatments)
* Local language + English is mandatory (e.g., German or French is a plus)
* Additional languages are a strong advantage in hospitality environments
* Strong customer service and communication skills
* Professional appearance and demeanor
* Ability to multitask (switching between reception and treatment duties)
* Discretion and respect for client privacy
* Teamwork and flexibility (weekends, shifts)
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Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.
* Central staff accommodation in the heart of Zermatt
* Employee, Family & Friends room rates and other benefits (for example in the many restaurants of the MRH-Zermatt SA hotels)
* A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
* Access to our pool area during designated employee swimming hours
* Through a development program, you will have access to various training courses, for example with the company Ritzy
* Discounts on seasonal or annual mountain railway passes with the Zermatt resident card
* For employees who do not wish or are not able to work both the winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position