Euronet seeks to employ a proactive ATM Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Switzerland.
The successful candidate will join the Zurich team and be part of the Global Operations organization.
KEY RESPONSIBILITIES:
* Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.
* Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
* Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
* Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
* Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.
Requirements
* Up to 2 years of experience in Operations, Logistics or Information Technology functions. Any experience within the financial services and/or banking will be considered a plus.
* Flexibility to travel across the country, when/if needed.
* Good knowledge of Microsoft Office tools.
* Fluency in German and English, both verbal and written. Good command of French or Italian language is considered a plus.
* Eligible to work in the EU on a full-time permanent basis without the need of employer sponsorship.
COMPETENCIES:
* Strong communication skills.
* Ability to take initiatives, work independently or within a team, learn fast.
* Ability to work with tight deadlines, deliver on time, and ensure high quality.
* Interpersonal, verbal, and writing skills to successfully interact with colleagues.
* Conceptual and structured work style, problem-solving and analytical skills.
Benefits
* Work in a dynamic, stable, international environment.
* Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.